Key Account Manager (Global Chains)

Key Account Manager - Global Chains

Location: Dubai , United Arab Emirates

TBO – ( www.tbo.com )

We are one of the leading global travel distribution platforms, simplifying the travel business for both suppliers and buyers. Our suppliers include hotels, airlines, cruises, car rentals, transfers, and rail services. Our buyers consist of retail and API buyers such as travel agencies, independent travel advisors, and enterprise buyers including tour operators, travel management companies, online travel companies, super-apps, and loyalty apps. As a publicly listed company on the NSE (National Stock Exchange of India Limited) and BSE (Bombay Stock Exchange Limited), we reinforce strategic vision and commitment to sustainable business practices.

Our platform enables seamless transactions between these parties, connecting over 159,000 buyers with over 1 million suppliers across 100+ countries.

Why TBO:

• You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.
• We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
• Physical Presence in 47 countries with business in 110 countries.
• We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.
• An open & informal start-up environment which cares.

Top Sights During Your Role Stay (Key Expectations):

Global Strategy

• Support execution of global supply strategy across organisation
• Successfully propagate and promote excellence in strategic management of global chains across the organization.

Commercial Leadership

• New Business Development: Prospecting and onboarding of new global and regional chains in the MENA region.
• Relationship Management: Build and maintain strong relationships with key decision-makers at global hotel chains, understanding their business needs and objectives.
• Revenue Growth: Identify and pursue new business opportunities, negotiating contracts and agreements to drive revenue growth.
• Account Planning: Develop and execute strategic account plans, aligning with hotel chain goals and objectives.
• Communication: Serve as a primary point of contact, ensuring seamless communication between hotel chains, internal stakeholders, and other teams.
• Contract Negotiation: Negotiate contracts, rates, and terms with hotel chains, ensuring mutually beneficial agreements.
• Ensure rates and availability are available at optimal levels and TBO operates at a competitive level.
• Identify commercial opportunities on a micro and/or macro level leading to improvements in yield and sales.
• Market Analysis: Stay up to date on market trends, competitor activity, and industry developments, providing insights to inform business decisions.
• Collaboration: Work closely with internal teams, including sales, marketing, and operations, to ensure alignment and maximize business opportunities.

Stakeholder Management

• Effective communication and interaction with key stakeholders globally, including but not limited to supply teams/leaders, commercial leaders, operational leaders, finance, revenue and support function
• Acts as key knowledge centre for supply function in enterprise discussions, particularly relating to global chain account management.

Do you have what it takes (Must Haves)

• Experience: 3-5 years of experience in B2B Travel Tech, Bedbanks, hotel industry sales, account management, or a related field.
• Industry Knowledge: Strong understanding of the hotel industry, including global hotel chains and their business models.
• Communication Skills: Excellent communication, negotiation, and interpersonal skills.
• Strategic Thinking: Ability to think strategically, identifying opportunities and developing plans to drive business growth.
• Relationship Building: Proven track record of building and maintaining strong relationships with key stakeholders.