Key Account Manager – Gross, Henkel Consumer Brands (Ankara)

About this Position

In this position, you will be responsible for developing and executing strategic account plans that drive growth, profitability, and long-term customer partnerships. You will act as a key interface between Henkel and major customers, translating business needs into actionable strategies while ensuring operational excellence across regions. This role requires a strong commercial mindset, cross-functional collaboration, and the ability to deliver sustainable value through innovation, customer engagement, and data-driven decision-making.

What you´ll do

• Define and execute global, regional, and local account strategies, including annual revenue plans (KP) and target plans (TP)
• Identify business opportunities and steer business development budgets for agreed accounts and defined objectives
• Translate customers’ strategies and priorities into joint innovation roadmaps
• Drive and roll out customer approvals while promoting upstream solution selling
• Develop and maintain sustainable, long-term relationships with key accounts, key executives, and sponsors
• Implement new customer acquisition plans for chain and prestige accounts
• Define account-specific pricing, negotiate contracts, and ensure fulfillment of commitments and implementation of commercial policy
• Optimize sales processes within the country and lead junior KAMs
• Develop and maintain strong executive and cross-functional relationships at HQ and key customer locations
• Steer and support internal resources to execute account strategies effectively
• Deliver account targets for KP/TP, OSG, PC, and analyze financial KPIs and proactively steer key account performance
• Ensure timely and accurate completion of administrative tasks supporting account strategy, including sales forecast updates, monthly reports, and related documentation

What makes you a good fit

• BSc/BA in Business Administration, Economics, International Trade, Industrial Engineering or a relevant field
• 5 to 8 years of experience in Key Account Management especially in an FMCG company.
• Excellent oral and written communication skills in English, with the ability to interact effectively with all levels of management
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels
• Proven experience in managing strategic accounts and driving sustainable business growth
• Digital fluency with solid understanding of modern sales tools, CRM systems, and digital selling platforms
• Competency in sales forecasting, pipeline management, and delivering accurate performance reports

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.