Key Account Sales Manager

Melez Tea is an Istanbul-born brand with a global and forward-thinking vision: crafting artisanal tea experiences for the world’s leading luxury hotels. Celebrated for our storytelling and design, Melez Tea is now served across continents: from the Mediterranean to the Middle East and beyond. At Melez Tea , we’re looking for curious, self-motivated individuals who are passionate about design and innovation, eager to learn, and think creatively. We are looking for a Key Account Sales Manager who will play a vital role in strengthening our relationships with top-tier clients locally and internationally and driving growth through strategic partnerships.

Responsibilities

• Manage and develop relationships with key clients , including luxury hotels and premium retailers.
• Identify and pursue new business opportunities in both local and international markets.
• Oversee the full sales cycle , from prospecting to closing, ensuring strong brand representation and consistent service quality.
• Collaborate closely with the founder and brand team to tailor tea and wellness programs that align with each partner’s concept and positioning.
• Ensure seamless coordination with internal teams for production, logistics, and after-sales service .
• Prepare and present proposals aligned with Melez’s tone and visual identity.
• Regularly analyze sales performance, market trends, and competitor activities to support business growth.
• Represent Melez at industry fairs, tastings, and hospitality events , maintaining the brand’s elegant and professional image.
• Develop and manage strategic brand partnerships and collaborations that align with Melez’s vision and help expand brand awareness across hospitality, retail, and lifestyle sectors.

Qualifications

• Minimum 3 years of experience in sales or key account management, preferably in the F&B, hospitality, or luxury retail sectors.
• Excellent communication skills.
• Excellent communication and presentation skills in both Turkish and English.
• Proven ability to build long-term partnerships and achieve sales targets.
• Organized, proactive, and passionate about brand storytelling, service, and detail .
• Understanding of HORECA and hotel operations (a plus).