KX Clients Analyst

Work you’ll do

• ensuring all information is current, accurate, and sourced from approved channels.
• safeguarding sensitive information in accordance with established set of rules.
• authorized
• contributing to project planning and execution.

sources.

• Act as a trusted advisor to stakeholders, by addressing their queries, sharing best practices through various channels (such as mailbox, calls), and delivering valuable data insights.
• Cross-Team Collaboration with different content publishing teams (KX Quals and Documents) to streamline and enhance the content publishing process.

Qualifications/ skills required

• MBA or Post Graduate in English, Economics, Literature, Library Sciences with 0 – 2 years of experience
• Familiarity/Proficiency with MS Office suite – Word, Excel, PowerPoint
• Experience with secondary research
• Excellent written and verbal English communication skills
• Understanding of client portfolio management and the importance of data accuracy.
• Good comprehension skills and attention to detail
• Familiarity with confidentiality protocols and the ability to handle sensitive information with discretion.
• Demonstrated experience in managing and publishing content, preferably within a knowledge management system or similar environment.
• Experience working collaboratively across teams to streamline processes and achieve shared goals.
• Proficiency in data management and analysis, particularly using Microsoft Excel (e.g., formulas, pivot tables, data cleaning).
• Ability to prepare clear, comprehensive reports that support decision-making and transparency.
• Effective problem-solving skills and can drive initiatives
• Ability to act with a sense of urgency and deliver under tight deadlines
• Adapt communication style with ease when working with team members, and stakeholders across different levels
• Ability to learn and use new processes and technologies
• Familiarity with professional services environment

Other details