L1 Technical Support Engineer

Designation: Desktop Support Engineer (L1)
Location: Bangalore/ Mysore
Experience: 1–2 years
Department: IT Support
Client: Kluber

Job Summary:
We’re looking for a proactive Desktop Support Engineer (L1) to provide first-level technical support and ensure smooth IT operations.

Key Responsibilities:

• Provide onsite/remote support for desktops, laptops, and peripherals.
• Troubleshoot hardware, software, and network connectivity issues.
• Install, configure, and update operating systems and applications.
• Manage user accounts, email setup, and basic Active Directory tasks
• Log incidents, track resolutions, and escalate complex issues as needed.

Requirements:

• 1–2 years of experience in desktop or technical support.
• Strong knowledge of Windows OS, MS Office, and basic networking.
• Good communication and problem-solving skills.

Job Type: Full-time

Pay: ₹23,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person