Labor & Employee Services Partner

This role is an exciting opportunity to serve within a diverse and dynamic team committed to transforming public education in the Providence Public School District (PPSD). We’re hiring someone who believes in the capacity of all students to achieve at high levels, and the ability to work collaboratively with a diverse set of partners and stakeholders to drive transformative change within and outside of an organization.

Reporting to the Executive Director of Labor Relations & Employee Services, the Labor & Employee Services Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters requiring coordination across employee services, labor relations, and HR operations. The Partner will manage complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services.

The Partner plays a critical role in ensuring that labor relations and employee services are aligned, proactive, and customer-focused—supporting both district leadership and staff to foster positive employee experiences and ensure equitable application of policies, procedures, and collective bargaining agreements.

The Providence Public School District (PPSD) serves approximately 22,000 students attending our 37 schools. PPSD employs more than 3,200 professionals who work in and provide support to our schools, which include 20 elementary schools, 7 middle schools, 11 high schools and 2 public district charter schools. Of our employees, approximately 2,000 are educators, and more than 600 others directly support students and families in our schools.

Our schools are diverse learning communities. Approximately 68% of our students are Latinx, 15% Black, 7% White, 4% Asian, 5.5% Multi-racial and 1% Native American. Approximately 40% of students are multilingual learners, and about 16% of students receive special education services. Approximately 55% of students come from homes where English is not the primary language spoken. Combined, our students and families speak more than 55 different languages and hail from 91 countries of origin.

REPORTS TO: Executive Director of Labor Relations & Employee Services

**Contingent upon funding**

EDUCATION REQUIREMENTS:

• Bachelor’s degree in Human Resources, Business Administration, or related field required or equivalent work experience.

MINIMUM QUALIFICATION STANDARDS:

• Minimum of 3 years of professional experience in Human Resources, Labor Relations, or Employee Services.
• Demonstrated success in providing high-quality customer service and managing complex employee issues.
• Strong analytical, communication, and interpersonal skills.
• Experience working effectively with diverse employee populations in a public sector or unionized environment.
• Proficiency with HRIS systems and Microsoft Office/Google Workspace.
• Bilingual candidates are encouraged to apply.

DESCRIPTION OF DUTIES AND RESPONSIBILTIES:

Employee & Labor Relations Support

• Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as:
• • conducting and documenting investigations;
  • drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…);
  • maintaining confidential employee relations records;
  • tracking and reporting on key performance indicators related to grievances, discipline, 504’s and compliance;
  • ensuring consistent application of district policies and contractual obligations; and
  • ensuring issues are addressed promptly and escalated appropriately.

Employee Services Operations

• Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as:
• • monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests;
  • monitoring compliance with state, federal, and district regulations governing employee documentation and records retention;
  • oversight of substitute deployment and tracking;
  • development, communication, and implementation of HR policies, procedures, and contract changes; and
  • ensuring consistent and fair application of employment practices across schools and departments.

Other

• Assist with special projects and initiatives in support of the Labor Relations & Employee Services.
• Maintain the highest standards of confidentiality, professionalism, and customer service.