Labor Management Specialist - Full-Time 1st Shift

#LI-AS1d:
Position Summary:
The Labor Management Specialist ensures the accuracy and integrity of agency staffing hours, timecard records, and premium labor reporting across the organization. This role serves as a key resource for monitoring agency utilization, reconciling discrepancies, and supporting labor cost control initiatives while partnering with field leadership to maintain compliance and operational efficiency.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Audit agency timecards and invoices; reconcile discrepancies in partnership with center leadership
• Monitor agency staffing hours, overtime usage, and premium labor trends to identify risks
• Coordinate agency scheduling support and troubleshoot system entries (e.g., Smartlinx)
• Provide recurring reports highlighting agency utilization trends and labor metrics
• Communicate discrepancies, corrections, and follow-up actions with field leadership
• Support workforce analytics and labor reporting processes
• Assist with policy adherence and provide guidance on agency timekeeping practices
• Maintain accurate and timely reconciliation of agency hours across all centers
• Support premium labor audits, including invoice validation and budgeted labor tracking (PPD,OT)
• Ensure compliance with organizational policies and regulatory expectations related to labor management.

Safety – When in our Centers:

• Knows and follows North Shore Health rules
• Follows North Shore Health dress and hygiene policies
• Follows North Shore Health smoking policies
• Uses required protective equipment (as needed during center visits)
• Follows infection control standards, policies and procedures.

Resident Rights:

• Knows Resident Rights
• Helps the residents/patients exercise and/or protect their rights
• Maintains confidentiality of resident/patient and employee information.

HIPAA:

• Follows and adheres to North Shore Health’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
• Reports all suspected violation of company’s HIPAA policies or procedures to North Shore Health Chief Compliance Officer.

Work Environment/Physical Requirements:
This is primarily a sedentary role with extended periods of sitting (approximately 80%) with occasional walking or movement (approximately 10%) and limited driving (approximately 10%) for site visits as

needed.

Required Qualifications:

• High School Diploma or GED required
• Associate’s or Bachelor’s degree in Business, Healthcare Administration, Analytics, or related field preferred (or equivalent experience)
• Experience with workforce management or scheduling systems (Smartlinx or similar preferred)
• Experience auditing timecards, payroll, or labor data
• Proficiency with Microsoft Office
• Ability to communicate clearly and effectively with field leadership regarding discrepancies and resolutions.

Additional Competencies:

• Analytical thinking and problem-solving
• Strong attention to detail
• Data integrity and accuracy focus
• Effective communication and collaboration skills
• Organizational and time management skills.

Additional Expectations:

• This role will be based full-time at our Support Center in downtown Milwaukee