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Dental Front Desk Coordinator

Carolina Periodontics is now hiring a Full Time Dental Front Desk Coordinator in Charlotte, North Carolina!

As a Full Time Dental Front Desk Coordinator , come join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Front Desk Coordinator Schedule

Monday through Thursday 8:00am - 5:00pm and Friday 8:00am - 2:00pm

Full Time Benefits

  • Competitive Compensation based on Experience
  • Monthly Team Member Incentive Bonus
  • 401K
  • Paid Time Off
  • Paid Company Holidays, Bereavement, and Jury Duty
  • Paid Basic Life & AD&D insurance
  • Medical, Dental, and Vision
  • Short Term Disability
  • Pet Insurance
  • Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

  • Patient-centric community approach
  • Work/life balance
  • Opportunity for career growth
  • Professional development and support with continuing education
  • Strong business and operational teams
  • Employee Assistance Program for all employees and their household
  • Welcome and greet patients for positive first impressions
  • Patient check in/out
  • Appointment scheduling
  • Coordinating patient payments
  • Answers incoming calls
  • Confirm appointments
  • Confirming patient information and gathering needed patient documentation
  • Brief patients on treatment plans and practice’s policies
  • Presenting treatment plans
  • Knowledge of case acceptances, budgeting, and insurance
  • High school diploma required
  • 2 or more years dental front office experience preferred
  • Computer proficiency and ability to learn new programs
  • Exemplary customer service and interpersonal skills
  • Positive attitude and professional demeanor
  • Outstanding verbal and written communication skills
  • Strong multi-tasking and organizational skills
  • Ability to collaborate with a team
  • Knowledge and ability to execute Insurance Verifications, Claims Management
  • Confident and skilled in dental treatment case presentations
  • Experienced in creating scheduling productive and efficient provider schedules
  • Self starter, quick learner, reliable
  • Prolonged sitting and standing as needed
  • Ability to lift up to 10 lbs.

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