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Laboratory Courier

General Summary

Drives a vehicle to pick up, deliver and properly store specimens and other materials. Establishes rapport with clients through timely service and a willingness to answer basic and/or account related questions while on site for pick up or delivery. Follows the proper procedures in conjunction with the established quality control requirements.

Principal Job Functions

  • *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
  • *Transports specimens and other materials to various client offices and laboratory sites via automobile.
  • *Maintains a log of items received and delivered through the tracking system.
  • *Services vehicle driven, such as checking fluid levels and replenishing fuel.
  • *Communicates effectively with internal and external customers.
  • Refers vehicle service issues to management.
  • Must maintain confidentiality of patient and specimen information.
  • Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
  • Participates in meetings, committees and department projects as assigned.
  • Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk “*”. Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

Required Knowledge, Skills And Abilities

  • Knowledge of computer hardware equipment and software applications relevant to work functions.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to perform crucial conversations with desired outcomes.
  • Ability to establish and maintain effective working relationships with all levels of personnel and medical staff.
  • Ability to problem solve and engage independent critical thinking skills.
  • Ability to maintain confidentiality relevant to sensitive information.
  • Ability to prioritize work demands and work with minimal supervision.
  • Ability to maintain regular and punctual attendance.

Education And Experience

High School diploma or equivalent required.

Other Credentials / Certifications

Valid driver’s license required. Verification and maintenance of responsible driving record per facility standards required.

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