Qureos

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  • Serve as the primary point of contact for customers regarding sea import shipments.
  • Provide timely shipment updates, including vessel schedules, arrival notices, and delivery status.
  • Coordinate with shipping lines, overseas agents, freight forwarders, and customs clearance teams to ensure smooth shipment handling.
  • Monitor shipment progress and proactively resolve delays or operational issues.
  • Prepare and send arrival notices and delivery orders to customers.
  • Handle customer inquiries, complaints, and service requests in a professional and efficient manner.
  • Ensure compliance with company policies, shipping regulations, and documentation requirements.
  • Support invoicing and ensure timely billing to customers.

Job Type: Full-time

Pay: Rs55,000.00 - Rs60,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • customer services in a freight forwarding company : 3 years (Preferred)

Location:

  • Lahore (Preferred)

Work Location: In person

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