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Lead DevOps
About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division
IDS is an industry-leading dealership management software that connects every part of your operation, accounting, service, sales, parts, and CRM into one seamless ecosystem. With actionable data and total visibility across your dealership, you can make faster, more informed decisions that drive performance.
Best of all, IDS Astra G2 is built around the unique processes and priorities of the RV and marine industries, giving you a competitive edge and a strong foundation for future growth.
Best of all, IDS Astra G2 is built around the unique processes and priorities of the RV and marine industries, giving you a competitive edge and a strong foundation for future growth.
The Position
We are seeking an experienced Automation Architect / DevOps Lead to own and modernize our build, release, and deployment processes for a mature .NET desktop application ecosystem. This role will lead a small team (3–5 engineers) to eliminate manual, fragmented build workflows and establish a scalable, reliable automation framework.
Following the successful automation of the current product stack, this role will play a key strategic role in evolving the product toward a cloud-native SaaS architecture over the next 18–24 months.
Key Responsibilities
- Lead, mentor, and guide a team of 3–5 automation/DevOps engineers.
- Define best practices, standards, and documentation for build and deployment automation.
- Act as the technical authority for automation architecture and DevOps strategy.
- Collaborate closely with development, QA, and product teams.
- Lead the design, implementation, and optimization of end-to-end build, packaging, and deployment automation for a .NET desktop application and installer.
- Analyze existing manual and disjointed build processes and drive consolidation and standardization
- Automate application builds, installers, database components, and environment setup
- Own CI/CD pipelines using tools such as Jenkins, Ansible, and related technologies
- Evaluate current tooling and recommend improvements or replacements where appropriate
- Establish repeatable, auditable, and reliable release processes
- Ensure platform security and compliance aligned with PCI DSS controls, working tightly with Corporate Compliance and Security teams.
- Act as a peer-level partner with: Engineering Manager — enabling efficient product development through scalable delivery tooling and continuous deployment practices
- providing DevOps inputs to program planning, release engineering schedules, and production readiness
- Support and influence the transition from a desktop-based product to a cloud-native SaaS model
- Help define future-state architecture aligned with modern DevOps and cloud principles
- Introduce infrastructure automation and cloud-ready deployment patterns as the platform evolves
Required Skills & Experience
- Strong experience with CI/CD pipeline design and implementation
- Hands-on expertise with Jenkins, Ansible, and automation scripting
- Infrastructure-as-Code experience (Terraform, ARM, CloudFormation, etc.)
- Solid experience with .NET applications, including build and packaging processes
- Experience automating desktop application installers
- Working knowledge of database-driven applications (experience with UniVerse or similar is a plus)
- Strong scripting skills (PowerShell, Python, Bash, or similar)
- Proven track record of reducing manual build and release effort through automation
- Experience integrating source control, build systems, testing, and deployment pipelines
- Strong understanding of release management and environment consistency
- Familiarity with modern DevOps practices and tooling ecosystems
- Experience leading or mentoring small technical teams
- Ability to drive change in established engineering environments
- Strong communication skills to work across engineering and business stakeholders
- Comfortable owning large, multi-phase technical initiatives
Key Leadership Competencies
This role will be evaluated and developed against the following competencies:
- Dealing with Ambiguity — Navigates uncertainty with confidence and clarity
- Problem Solving — Cuts through complexity to drive fast, high-quality outcomes
- Drive for Results — Operates with urgency and accountability
- Organizational Agility — Collaborates cross-functionally and earns trust from peers and leaders
- Process Management — Creates consistent processes and effective operational governance
(Additional desirable competencies: Strategic Agility, Command Skills, Technical Learning)
Nice to Have
- Experience with cloud platforms (AWS, Azure, or GCP)
- Exposure to containerization and cloud-native design patterns
- Background in transforming legacy products into SaaS offerings
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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