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UST

Lead II - Enterprise Solutions

Kuala, India

7 - 9 Years

3 Openings

Trivandrum

Role description

Role Proficiency:

Independently analyse and develop applications in assigned area of responsibility on ERP/CRM systems. Design solutions under the supervision of an Architect along with managing a team

Outcomes:

Develop technical documents such as Functional Design Specifications Deployment documentation

Perform design document reviews peer code reviews and suggest code improvements

A single point of contact for the build and deployment issues and resolve them on time

Learn technology business/system domain and as recommended by the project/account

Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.

Identify the problem patterns and improve the technical design of the application/system

Optimize efficiency cost and quality.

A self-learner implementing new features released in relevant technology wherever possible.

Act creatively to develop applications and select appropriate technical options optimize application development maintenance and performance by employing design patterns and reusing proven solutions. Responsible for others' developmental activities

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test and document and communicates product/component/feature development stages.

Validate results with user representatives integrates and commissions the overall solution.

Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and improvements in business processes. complete sprint deliverables ahead of time helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc…

Influence and improve employee engagement within the project teams.

Set goals in NorthStar and timely. measure progress and update accordingly.

Measures of Outcomes:

Number of applicable technical/domain certifications completed

Adherence to process and standards (coding standards)

Number of mandatory trainings (industry/technology specific trainings UST mandatory trainings) completed

Average time taken for turnaround on production bugs

Adherence to schedule and timelines

Contribution to RFPs and estimations in ERP/CRM Practice

Number of Junior Leads who were guided and unskilled to lead a technical team.

Number of technical sessions conducted within practice for the benefit of peers and team members.

Outputs Expected:

Requirement:

Understand the requirements/user stories

Estimate:

Create and provide inputs for effort and size estimation and plan resources for projects.

Follow scrum ceremonies.

Design:

Contribute to creation of design (HLD
LLD
SAD)/architecture for Applications/feature/Business Components

Configuration and Coding:

Define coding standards
templates and checklists. Perform code review of team members

Test:

Create and review unit test cases
scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Manage Project:

Manage delivery of modules and/or manage user stories

Documentation:

Create/review templates
checklists
guidelines
standards for design/process/development

Create/review deliverable documents. Design documentation
test cases and results

Status Reporting:

Report status of tasks assigned

Comply with project related reporting standards and process

Manage knowledge:

Contribute project related documents
share point
libraries
client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Implementation reviews with stakeholders.

Work closely with customer architects to finalize design

Domain relevance:

Advise software developers on design and development of feature / component with deeper understanding of the business problem being addressed for the client.

Learn more about the customer domain and identify opportunities to provide value additions to customers

Complete relevant domain certifications

Manage/Mentoring Team:

Set goals and provide feedback

Understand aspirations of team members and provide guidance
opportunities
etc

Ensure team members are upskilled

Ensure team is engaged in project

Proactively identify risks and work to mitigate

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Estimate effort time and resources required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a team mentor and handle people related issues in team

The ability to maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback for team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers and answer customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate effort time and resources required for developing / debugging features / components

Knowledge Examples:

Functional and technical designing on various ERP/CRM cloud platform features and automations.
- Thorough knowledge of coding best practices; understanding the limitations of coding
- Experience using data loading tools.
- Experience on production deployment and solving deployment errors.
- Knowledge of Agile Methods - Scrum and Kanban.
- Experience in integration with external systems using SOAP API REST API etc.
Additional Comments:
Salesforce Senior Developer Job Description Job Description: • 8-9 years of Salesforce development experience, with at least 3+ years in a technical lead role. • Strong hands-on experience with Apex, LWC, Flows, Visualforce, SOQL/SOSL, and Salesforce APIs. • This role involves a mix of hands-on development, technical leadership, and mentoring of junior developers. • Good Experience in Salesforce integration with external systems. • Strong understanding of Salesforce architecture, best practices, and design patterns. • Effective communication skills and the ability to collaborate with both technical and non-technical stakeholders. • Experience in managing and leading teams in a fast-paced, high-demand environment. • Knowledge on Agent force and Data Cloud. • Solid understanding of Salesforce architecture, data model, and security model. • Experience with Agile/Scrum methodologies. Responsibilities: • Lead the design, development, and deployment of scalable Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Flows. • Provide technical leadership to a team of Salesforce developers, ensuring adherence to coding best practices and project standards. • Collaborate with business analysts, architects, and product owners to translate business requirements into functional and technical solutions. • Review code, provide mentorship, and enforce coding and architectural standards across the development team. • Drive development across Salesforce clouds like Sales Cloud, Service Cloud, and Experience Cloud, leveraging out-of-the-box features where appropriate. • Guide team members in developing Lightning pages, Dynamic Forms, and building automated flows. • Manage and troubleshoot integrations with external systems via REST/SOAP APIs, middleware tools, and native Salesforce integration tools. • Participate and contribute in and drive Agile ceremonies such as sprint planning, reviews, and retrospectives. • Stay updated with Salesforce releases and features and recommend adoption strategies to enhance system capabilities. • Act as a point of contact for offshore/onshore coordination and stakeholder communication. • Ensure quality assurance through test coverage, unit testing, and continuous integration practices. Key Role Requirement: • Strong Salesforce development experience including Apex, Visualforce, LWC, and Salesforce Flows. • Proven history in leading Salesforce development teams and delivering Salesforce projects. • Hands-on experience with trigger frameworks, integration patterns, and deployment strategies (CI/CD). • Strong understanding of Salesforce data models, sharing rules, security models, and governor limits. • Experience with DevOps tools for Salesforce like Copado, Gearset, or similar is a plus. • Collaborate with cross-functional teams to identify and resolve technical challenges. • Ability to collaborate with teams and communicate technical solutions to non-technical stakeholders. • Knowledge of Data Cloud and Agent Force is desirable. • Monitor the performance of Salesforce solutions and implement optimizations as needed. • Lead troubleshooting and debugging efforts for complex Salesforce-related issues. • Implement and enforce best practices for development, testing, and release management. • Familiarity with Agile/Scrum methodologies. • Experience in environments using Version Control Systems (e.g., Git). • Experience on Data Cloud will be very good to have, but not mandatory. Required Certifications: • Must Have: Developer Certification (Platform Dev 1) and AppBuilder Certification. • Preferred: Salesforce Platform Dev 2. • Good to Have: Salesforce Certified Application Architect, Salesforce Certified System Architect or Consultant (Sales Cloud/Service Cloud) Certifications, Salesforce Certified DevOps Engineer. • Latest Certifications (Added plus): AI Associate/ Data Cloud / Agentforce Specialist.

Skills

Apex,Flows,Visualforce

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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