Lead Operational Engineer

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Lead Operational Engineer – Cyber Defence.

Join our CyberSecurity team where we ensure a world class CyberSecurity organisation based on the key principles of People, Process and Technology underpinned with executive endorsement of a multi-year strategy to continuously improve and develop. The team protects our digital assets by monitoring for threats, responding to incidents, managing vulnerabilities, and ensuring compliance with security policies and regulations. If you are passionate about CyberSecurity, we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.

As a Lead Operational Engineer – Cyber Defence, you will Lead, investigate and manage complex cybersecurity incidents. Manage escalations from security operations and investigate intrusions of all anomalous and misuse activities on hosts and networks. Manage the critical incidents and provide deep expertise to guide engineers and ensure a robust security posture. Accountable for threat detection, identification, prevention, and reporting of cyber-attacks.

In this role you will:

• Manage critical incidents and challenges and be the focal point of contact for major incidents. Coordinate with other departments during critical incidents and drive post-incident reviews and formulate preventive strategies.
• Detect, identify, and repost possible cyber-attacks, intrusions, anomalous and misuse activities.
• Evaluate incident triage activities to ensure optimum incident resolution including the ownership of escalated incidents.
• Analyse network traffic and system data to detect potential threats to resources and provide recommendations for remediation. Conduct analysis that encompasses defining the scope, urgency, and potential impact.
• Perform correlation of security incidents and events to build threat detection and prevention capabilities baseline network traffic and host activity across the enterprise.
• Manage and document the incident throughout its cycle, including tracking and documenting incidents from initial detection through final resolution and the update the knowledge bases, preventative controls, and standards operating procedures.
• Execute incident trend analysis, report and assess the impact on data and infrastructure as a result of cyber incidents.
• Lead security operations, respond to feedback from internal IT departments, business and audit operational performance against the defined metrics and goals.
• Collaborate with intelligence analysts to correlate threat assessment data and recommend methods to enhance defence capabilities.
• Liaise with the content Engineering Team to identify and implement automation and service improvement programs to manage security operations efficiently.

Qualification

To be considered for the role, you must meet the below requirements:

• 8+ Years experience in Information Technology and CyberSecurity.
• Experience working in cross-functional and interdisciplinary teams to solve complex problems.
• Experience in operating systems, networks, databases, and web application security with a focus on advanced preventative capabilities.
• Experience analysing network traffic and host activities for potential attack vectors and developing mitigation strategies.
• Experience in gathering a predictive understanding of adversarial strategies, priorities, and overlapping interests.
• Experience in technical writing such as event bulletins, cyber digests, and quarterly summary reports.
• Threat Detection and Response (CSOC); Expertise in threat intelligence and advanced threat detection.
• Infrastructure Protection: Mastery over network security architecture and advanced intrusion prevention systems.
• In-depth knowledge of cyber threats.
Ability to evaluate threat actors based on motivation and common TTPs

Leadership Role: No

Salary & benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers