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· Manage IT infrastructure, including servers, networks, laptops, and end-user hardware/software, ensuring reliability and security.
· Act as administrator for Oracle NetSuite (Finance & Procurement modules) — maintaining configurations, supporting users, troubleshooting issues, and driving adoption.
· Implement cost-efficient improvements such as:
- Host-to-host integration between NetSuite and bank systems for payments and reconciliations.
- Smart scanning solutions for invoices, cheques, and other documents.
- Streamlining processes to reduce manual work and error risk.
· Support ongoing implementations and integrations (e.g., HRMS platforms, other enterprise applications).
· Work closely with leadership to capture business needs and translate them into practical IT solutions.
· Coordinate with external vendors for upgrades, integrations, and specialized support.
· Ensure IT governance, data security, and business continuity are maintained.
· Provide hands-on troubleshooting and user support, ensuring minimal downtime.
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