Job Description Summary

The Process Quality Engineer (PQE) for Nozzle and Shroud Repair plays a critical role in elevating both process and product quality by driving defect reduction across repair operations. This position demands close collaboration with salaried and hourly team members to embed quality principles throughout every stage of the repair process. To effectively support leadership, the PQE must cultivate deep expertise in Quality Management Systems (QMS), ensuring compliance while championing continuous improvement and operational excellence.

Job Description

What you'll do:

• Fulfilment-5 Metrics: Operationalize and sustain quality metrics, including Web CRT compliance, RCA/RCI cycle, and CoPQ tracking, to ensure consistent quality standards are met.
• Zero Exception Culture: Promote and sustain a culture of 'zero exceptions' in quality, ensuring operations comply with both regulatory and non-regulatory standards by engaging with shop floor operators regularly.
• QMS Compliance: Assist the operations team in operationalizing and ensuring adherence to QMS procedures specific to Combustion Liner, Transition Piece and CAP Repair.
• Defect Reduction: Lead projects aimed at reducing defects and work collaboratively with EHS and Engineering teams to promptly address and resolve shop floor quality issues.
• On-Time Delivery: Facilitate on-time delivery by eliminating rework loops caused by quality issues affecting First Pass Yield (FPY).
• Quality Initiatives: Champion quality initiatives and projects focused on reducing the Cost of Poor Quality (CoPQ) within the repair cell.
• 5S Lean Implementation: Promote and implement 5S Lean initiatives to enhance efficiency and organization within the repair cell.
• Audits and CAPA: Conduct assigned audits and develop effective Corrective and Preventive Actions (CAPA) plans to address identified issues.
• Training Support: Support training activities for new employees or during job changes in compliance with the GEMTEC training verification process.
• Own all aspects of quality, including both quality assurance and quality control. This includes product and service quality, manufacturing process conformance, incoming goods inspection, product verification, and witness points.
• Maintain GEMTEC quality MOR inputs and cell bowler metrics.
• Support setup of new lean production lines and improve existing ones from a quality perspective.
• Ensure engineering designs and technical documentation are complete, accurate, and compliant with customer and end-user requirements.
• Lead QA/QC activities for Nozzle and shroud repair lines.

What you'll bring:

• Bachelor’s degree in engineering from an accredited university or college.
• Minimum 5 years’ experience in technical or operational/production role.
• Active listening skills and effective English communication.
• Strong proficiency in Microsoft Office applications.

What will make you stand out:

• Master’s degree in Industrial, Mechanical or a related technical field preferred.
• Prior experience with Lean Manufacturing is preferred.
• Minimum of 2 years of experience in quality management systems and ISO 9001 requirements.
• Six Sigma training is preferred.
• Prior experience with Lean Manufacturing is preferred.
• Six Sigma training is preferred
• Commitment to achieving project goals and ensuring customer satisfaction.
• Ability to analyze problems, identify root causes and provide efficient solutions
• Strong organizational skills
• Ability to handle diverse activities simultaneously
• Proactive mindset with a high level of integrity.
• Commitment to achieving project goals and ensuring customer satisfaction.
• Team player with effective cross-functional communication abilities.
• Willingness to work in challenging environments as needed.
• Commitment to achieving project goals and ensuring customer satisfaction.
• Team player with effective cross-functional communication abilities.
• Willingness to work in challenging environments as needed.

Additional Information