Learning and Development Consultant

Company: Al-Futtaim Corporate Services

Overview Of The Role:

The Learning & Development Consultant plays a key role in developing high-performing associates across the organization through innovative training, coaching, and development initiatives. This role focuses on assessing learning needs, designing and delivering blended learning programs, and supporting on-the-job development to drive both individual and organizational performance. The L&D Consultant partners closely with business units, managers, and HR teams to enhance skills, capability, and overall employee experience, while ensuring alignment with Al-Futtaim’s strategic goals.

What You Will Do:

Learning Program Design & Delivery

• Conduct training needs analysis and design impactful learning programs using blended approaches, including digital content, video, and face-to-face sessions.
• Develop engaging training materials, learner guides, workbooks, and multimedia content tailored to business requirements.
• Deliver training sessions effectively across multiple platforms, ensuring measurable learning outcomes.
• Continuously review and improve curricula and training materials to stay aligned with modern learning methodologies and organizational needs.

Coaching & On-the-Job Development

• Provide coaching and support to associates, managers, and teams to enhance on-the-job performance and capability.
• Facilitate induction programs and line manager capability initiatives to drive consistent leadership and talent development practices.
• Support Emirati development initiatives and other talent programs through scheduling, mentoring follow-ups, and progress tracking.

Employee Engagement & Communication

• Collaborate with HR, business units, and other departments to identify and address learning and development needs.
• Prepare reports, presentations, and communication materials for training launches, program updates, and employee engagement initiatives.
• Consolidate program outcomes and convert insights into content for internal platforms such as the intranet or newsletters.

Analytics & Performance Measurement

• Collect and analyze performance, talent, and training data to support talent reviews, succession planning, and calibration sessions.
• Measure the impact of learning initiatives on business KPIs and employee performance.

Required Skills To Be Successful:

• High proficiency in written and spoken English and Arabic.
• Strong knowledge of digital learning platforms, video production, and e-learning tools.
• Excellent coaching, presentation, and facilitation skills.
• Strong organizational, project management, and stakeholder management capabilities.
• Ability to analyze business and learning needs and deliver tailored solutions.

What Qualifies You For The Role:

• Minimum 2 years in a training or coaching role; 5 years in customer-facing roles.
• High-level qualification or certification in adult learning, training, assessment, or HR is an advantage.
• Proficiency in Microsoft Office, learning management systems, and video authoring/editing software.
• Strong interpersonal, communication, and problem-solving skills, with the ability to engage diverse audiences.
• Demonstrated ability to manage multiple priorities in a fast-paced environment and deliver results with high accuracy.