Learning And Development Specialist

NOK Human Capital is hiring " Learning & Development Officer "on behalf of a leading global oilfield services company known for delivering advanced energy solutions and supporting major operations across the Middle East and North Africa.

We are seeking a "Learning & Development Officer" to support and enhance learning operations in Egypt.

Key Responsibilities:

Learning Management System (LMS) & Platform Management

(in collaboration with the HRMS Supervisor)

• Configure, maintain, and optimize the LMS including system settings, features, and integrations.
• Manage LMS upgrades, patches, and new releases.
• Monitor and ensure system performance, stability, and reliability.
• Coordinate and support integrations between the LMS and HRIS or other enterprise tools.

User & Access Management

(in collaboration with the IT Management team)

• Create and manage user accounts, roles, and permissions within the LMS.
• Enroll users into courses, learning plans, and certification paths.
• Troubleshoot login, access, and permission-related issues.
• Maintain and update organizational structures (departments, cohorts, groups).

Training Courses & Content Management

• Upload, organize, and maintain learning content within the LMS.
• Create and manage courses, curricula, and certification programs.
• Archive or retire outdated or inactive learning materials.
• Translate business and learning requirements into effective LMS solutions.

Reporting & Analytics

• Generate and analyze reports on enrollments, completions, scores, and compliance.
• Track mandatory training and certification status across the organization.
• Provide accurate learning data and insights to HR, L&D, Compliance, and leadership teams.
• Maintain data accuracy, integrity, and consistency within the LMS.

Learner & Instructor Support

(in collaboration with TDS & L&D teams)

• Serve as first-line support for learners and instructors using the LMS.
• Resolve technical issues and escalate complex cases when required.
• Develop user guides, FAQs, and quick-reference materials.
• Train instructors and content creators on effective LMS usage.

Security, Privacy & Compliance

(in collaboration with the IT Management team)

• Enforce data protection, privacy, and system security standards.
• Manage user permissions, audit logs, and access controls.
• Support compliance training tracking and regulatory reporting requirements.

Process Improvement & Governance

• Document LMS administration processes and standard operating procedures.
• Recommend system and process improvements based on analytics and user feedback.
• Test new features and support pilot enhancements.
• Act as liaison between LMS vendors, IT, HR, and L&D stakeholders.

Requirements:

• 4–6 years of experience in Learning & Development.
• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Hands-on experience with Learning Management Systems (LMS) is a must.
• Advanced proficiency in MS Office and digital learning tools.
• Strong analytical, organizational, and project management skills.
• Excellent English communication skills.
• Oil & Gas background is highly preferred.

Work Mode: On-site