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Learning and Development Specialist

myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof.

Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.

For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve.

At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most.

At myPlace Health, learning is how we make great care consistent. As our Learning & Development Specialist, you’ll help teams grow the skills, confidence, and clarity they need to deliver an exceptional experience for the older adults we serve every day, in every interaction.
In this role, you’ll design and deliver engaging learning experiences across formats, including in-person, hybrid, and on-demand training. You’ll partner closely with subject matter experts and leaders to translate real operational needs into training that’s practical, memorable, and aligned with our goals. You’ll also stay hands-on in the field, spending time at our Day Centers to observe workflows, build trust with teams, and ensure learning lands where it matters most.
If you’re energized by building training that’s people-centered, performance-driven, and mission-connected, this is your seat at the table.

Responsibilities:

  • Bring learning to life: Create engaging eLearning, videos, simulations, and assessments that are interactive, practical, and built for real-world application.
  • Build training people actually want to attend: Develop instructor-led materials—including facilitator guides, participant resources, and presentations—that make sessions clear, energizing, and easy to deliver.
  • Design learning that fits the way teams work: Craft blended learning experiences that thoughtfully combine in-person and online formats for maximum flexibility and impact.
  • Partner with the experts: Collaborate with SMEs to define learning objectives, shape key content, and choose evaluation methods that reflect what “success” looks like on the job.
  • Turn best practices into better performance: Apply adult learning principles and instructional design models (like ADDIE or SAM) to create training that improves confidence, consistency, and outcomes.
  • Measure what matters: Evaluate training effectiveness using engagement, knowledge retention, and performance improvement—then use insights to make future learning even stronger.
  • Listen, iterate, improve: Gather feedback from learners and stakeholders and continuously refine content to keep it relevant, clear, and high impact.
  • Use tech as your superpower: Manage and track learning initiatives through the LMS, produce reports, and ensure training experiences run smoothly end-to-end.
  • Stay ahead of what’s next: Keep current on instructional design tools and trends (Articulate 360, Adobe Captivate, or similar) and bring fresh ideas to your work.
  • Be the calm in the chaos: Troubleshoot learning or technology issues that pop up during training sessions so teams stay supported and learning stays on track.
  • Keep stakeholders connected: Present design concepts and course prototypes with clarity, incorporating feedback while keeping projects moving forward.
  • Jump in where needed: Support additional L&D projects as they come up—because improving learning is a team effort.
  • We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
  • Actively support the achievement of myPlace Health's Vision and Goals.
  • Other duties as assigned.

Qualifications and experience:

  • A strong foundation in learning design: Bachelor’s degree in Instructional Design, Educational Technology, or a related field (Master’s preferred).
  • Proven experience building training that works: 3+ years in instructional design, curriculum development, or a closely related role.
  • Fluency in modern authoring tools: Confidence creating eLearning with Articulate 360, Adobe Captivate, or similar platforms.
  • LMS know-how you can put to work fast: Experience managing learning in an LMS, plus familiarity with SCORM and/or xAPI—and the ability to troubleshoot when things get technical.
  • A performance-first mindset: Skilled at spotting performance gaps, asking the right questions, and recommending learning solutions that actually move the needle.
  • An eye for clean, engaging content: Bonus points if you’re comfortable with graphic design or video tools like Adobe Creative Suite (or similar).
  • Deep understanding of how adults learn: Strong command of adult learning principles, instructional design models (ADDIE, SAM), and eLearning best practices.
  • Project management that keeps everything moving: Able to balance multiple priorities, manage timelines, and deliver high-quality work on deadline.
  • Communication that builds trust: Clear, confident written and verbal skills—able to collaborate with SMEs, present ideas to stakeholders, and bring people along with you.
  • Hybrid Schedule: You’ll spend up to 75% of your time at the centers supporting in-person and hybrid training—staying close to operations and the teams you’re enabling.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

  • Base salary range: $92,400 to $133,671 per year
  • An annual employee bonus program
  • Medical, Dental, Vision coverage
  • Generous paid-time-off (PTO)
  • 11 paid holidays per year, plus 1 additional floating holiday
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program
  • Robust Wellness Program
  • Tuition reimbursement
  • An opportunity to become part of a team that makes a difference to our members and our community every day!

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