Learning & Development Supervisor

Learning & Development Supervisor

The Learning & Development Supervisor will promote a well-trained staff resulting in positive guest relations. Working with the hotel's line team members ensures that company standards are met and measured.

What will I be doing?

The Learning & Development Supervisor will execute the following responsibilities to the highest standards:

• Record Management: Maintain accurate employee records, including personnel files and comprehensive learning/training histories.
• Training Coordination: Schedule and coordinate all training programs, including the continuous maintenance of the training calendar.
• Communication & Logistics: Develop and distribute training brochures and flyers to notify team members of upcoming classes. Track employee sign-ups and prepare all necessary materials, including certificates of completion.
• Recruitment Support: Assist the HR process with various tasks related to the recruitment and hiring process for new team members.
• Internal Mobility: Coordinate and manage the internal job opportunity system.
• Advertising Support: Assist in maintaining an active list of labor resources and help coordinate the placement of advertisements for current job openings.
• Quality & Data Analysis: Input and track data from various Hilton quality measurement programs into the computerized tracking system. This includes, but is not limited to, Guest comment cards and Standards of Product and Performance data, to identify trends.
• Reporting & Inventory: Prepare and distribute reports that measure the effectiveness and results of training initiatives. Manage and maintain inventory of all training supplies, stationery, and office equipment.

What are we looking for?

A Learning & Development Supervisor serving Hilton brands is a professional who consistently works on behalf of our Guests and collaborates effectively with Team Members. To successfully fill this role, you should possess the following attitudes, behaviors, skills, and values:

• A genuine passion for teamwork and employee development.
• Excellent command of both Turkish and English (written and verbal).
• Exceptional organizational skills with meticulous attention to detail and accuracy.
• Strong communication and interpersonal skills, with the proven ability to build effective long-term relationships.
• Advanced proficiency in computer skills and relevant software applications.
• An analytical and methodical approach to problem-solving and work processes.
• All applicants must possess the legal right to work in Turkey at the time of application.

What’s in it for me?

Career and development opportunities in Hilton Hotels Worldwide

• Competitive Salary & Wages
• Private Health Insurance
• “Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends
• Complimentary Dry Cleaning for Business Attire
• 50% discount on personal food & beverage consumption in the sister hotels.
• 14 days paid paternity leave
• Opportunity to make a positive impact on environment and community with Travel with Purpose program

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!