Learning & Engagement Intern – Watches & Fine Jewelry (WFJ)

Your Main Responsibilities

Training & Development Support

• Assist in preparing engaging training materials, including presentations, toolkits, and e-learning content.
• Support the organization and logistics of both in-class and virtual training sessions.
• Track attendance, participation, and completion of training modules to ensure learning objectives are met.
• Gather feedback and compile post-training reports to measure impact and identify areas for improvement.
  
  
  

Engagement Activities

• Collaborate on planning and organizing team engagement events such as workshops, team gatherings, and Coco Club experiences.
• Contribute creative ideas for interactive activities that foster team motivation and collaboration within boutiques.
• Maintain and design communication materials, including emails, newsletters, and invitations, to support learning and engagement initiatives.
  
  
  

Data & Reporting

• Update learning trackers for internal teams and partner boutiques to monitor progress.
• Support the compilation of reports on key metrics such as Pulse Index, Inside WFJ completions, and sales team development KPIs.
• Assist in tracking and monitoring individual learning paths and development milestones.
  
  
  

Administration & Coordination

• Coordinate schedules, invitations, and follow-ups for training programs and engagement activities.
• Provide logistical support for regional travel, boutique visits, and events.
• Help maintain an organized filing system for training documents and engagement plans to ensure seamless operations.
  
  
  

Your Energizers

• Being part of CHANEL’s renowned Watches & Fine Jewelry Department, contributing to its vision of excellence in learning and engagement.
• Working on impactful projects, from inspiring training sessions to memorable team events.
• Gaining exposure to the luxury retail industry and collaborating with passionate, diverse teams across the region.
• Learning how people development, creativity, and operational excellence intersect in the world of luxury.
• Thriving in a fast-paced, dynamic environment where every day brings new challenges and opportunities.
  
  
  

What You Can Bring

• A passion for people development, luxury retail, and creative team engagement, with an interest in learning and training.
• Strong organizational and multitasking abilities, with an eye for detail and aesthetics.
• Excellent communication skills in both English and Arabic to collaborate across teams and regions.
• Proficiency in Microsoft Office and a creative mindset to design engaging materials.
• A proactive, adaptable, and collaborative approach with a desire to grow and contribute.
  
  
  

Requirements

• Graduate with a degree in Business, Human Resources, Marketing, Luxury Management, or a related field.
• Previous experience or strong interest in training, HR, events, or luxury retail is highly desirable.
• Strong written and verbal communication skills in both English and Arabic; proficiency in French is an advantage.
• Based in Dubai and available for a full-time internship for six months.
  
  
  

Your Journey with CHANEL

This internship is designed as a stepping stone into the world of luxury retail training and engagement at CHANEL. If you’re ready to make a difference through learning and team development, and eager to immerse yourself in a creative, supportive, and fast-paced environment, we look forward to hearing from you!