Legal Intake Specialist

Job Title: Intake Specialist
Location: In Person – West Hartford, CT
Job Type: Full-Time

Are you a detail-driven legal professional with a passion for helping others? Do you thrive in a fast-paced, collaborative environment where your work truly makes a difference? If so, Goff Law Group wants YOU on our team!

Goff Law Group is a fast-growing personal injury law firm known for our client-first approach and collaborative team culture. We’re looking for a motivated Intake Specialist to be the welcoming voice for potential clients and a key player in our Intake & Client Services team.

What You’ll Do:

· Be the first point of contact for prospective clients via phone and online

· Conduct detailed intake interviews and assess case viability

· Accurately input and manage client data in our case management system

· Schedule consultations and follow up with leads

· Collaborate with attorneys and staff to ensure smooth onboarding

· Deliver empathetic, professional service every step of the way

What You Bring to the Table:

· Strong communication and customer service skills

· Ability to handle sensitive information with professionalism

· Organized, detail-oriented, and tech-savvy

· Experience with Microsoft Office and case management software (e.g., Lead Docket, Filevine, Litify)

· High school diploma required; associate or bachelor’s degree preferred

Bonus Points For:

· Strong communication and customer service skills

· Ability to handle sensitive information with professionalism

· Organized, detail-oriented, and tech-savvy

What We Offer:

· Competitive salary based on experience

- $50,000.00 - $60,000.00/year

· Health, dental, and vision insurance

· Paid time off and holidays

· Opportunities for professional growth

· A supportive, mission-driven team environment

Ready to make an impact?
Apply now and help us deliver exceptional service to those who need it most.

Pre-Employment Screening

As part of our commitment to maintaining a safe, secure, and professional workplace, all offers of employment are contingent upon the successful completion of a background check and a pre-employment drug screening. These screenings are conducted in accordance with federal, state, and local laws and are designed to ensure the integrity and safety of our team and clients.

We are an equal opportunity employer and comply with all applicable laws regarding non-discrimination and fair hiring practices.

Pay: $24.03 - $28.84 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person