Legal Receptionist

Legal Receptionist - Front Desk

TonaLaw is seeking a professional and client-focused Legal Receptionist to be the first point of contact for clients and visitors. The ideal candidate thrives in a fast-paced environment, maintains a friendly and empathetic demeanor, and provides outstanding customer service in the face of high-stress scenarios. This role involves handling a high volume of calls, greeting clients, and supporting daily office operations to ensure a positive client experience.

Benefits include:

• 401(k) with 3% firm contribution
• Health insurance
• Paid time off (including firm-wide holiday closure Dec 24–Jan 1)

Compensation: $47,500 and up

$47,500+ yearly

• Answer, screen, and route high-volume phone calls professionally.
• Greet clients and visitors, ensuring a welcoming first impression.
• Complete quick intakes and open matters in case management software.
• Handle messages, mail, faxes, and office supply management.
• Assess and respond to client needs, resolving concerns effectively.
• Assist with routine projects, including FedEx shipments and client gift baskets.
• Support operations to maintain smooth daily office functioning.

• Minimum 1 year of experience as a legal receptionist.
• Bilingual (Spanish) is a plus.
• Strong customer service skills and professional demeanor.
• Excellent interpersonal and communication skills.
• Highly organized and detail-oriented.
• Ability to maintain composure and professionalism in high-pressure situations.
• Team-oriented with ability to collaborate effectively across departments.

At TonaLaw, our purpose is simple: we turn setbacks into comebacks. We specialize in personal injury litigation, trials, and no-fault collections, and we are relentless in pursuing justice for clients.

We are guided by our Core Values, which shape everything we do: People First, Excellence, Kind Candor, Driven, Mindset, and Discipline. These guide how we work with clients and each other.

We believe the best results come from the best teams. At TonaLaw, you’ll find a supportive, growth-oriented environment where collaboration, accountability, and excellence are not just encouraged, they’re expected. If you’re driven, strategic, and compassionate, you’ll thrive here.