Legal Support Officer

Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.

We are currently seeking a Legal Support Officer for one of our very well-known Banking client, to be based in their Dubai office.

Job Purpose:

• To oversee manage and safeguard assets, follow up legal proceeding filed by the bank against defaulted customers while ensuring compliance with UAE laws and regulations to maximize recovery through legal channels in a high growth retail environment.

Job Description :

Filing & Management

• maintain accurate records of all filed cases.
• Act in strict adherence to court directive and legal requirements.
• Provide regular reports for legal proceedings with status.
• Process and monitor legal actions requests through relevant authorities.
• Coordinate release of legal proceedings upon receiving HOCR approval.
• Coordinate and Approach related authorize to get update on legal proceedings.
• Provide feedback on legal cases and share it with management for suitable action.
• Track case progress through various legal stages.
• Ensure proper documentation at each stage of legal proceedings.

Documentation & Legal MIS

• Maintain and report regularly update MIS with case details to facilitate generation of comprehensive reports on legal case coverage and status.
• Track and document all case-related communications.
• Maintain detailed records of all legal proceedings.
• Document all interactions with law firms and authorities.

Stakeholder Coordination

• Liaise with related authorities for case filing and follow-up.
• Coordinate with external law firms on case progress.
• Maintain regular communication with internal departments.
• Handle sensitive customer inquiries related to legal cases.
• Build and maintain relationships with relevant authorities.
• Obtain necessary approvals from HOCR for case actions.
• Coordinate with other departments for document requirements.
• Manage communication with all relevant parties.

Reporting & Compliance

• Generate detailed legal case status reports.
• Monitor and follow-up on recovery through legal channels.
• Track case turnaround times to ensure compliance to management guidelines.
• Ensure compliance with UAE laws and regulations.
• Maintain adherence to bank policies and procedures.
• Follow Central Bank guidelines in all legal proceedings.
• Prepare periodic management updates.
• Provides specialized legal support for collection activities including documentation review, legal action initiation, and compliance monitoring.
• Responsible for managing legal cases, coordinating with external lawyers, and ensuring proper documentation for legal proceedings.
• Coordinates with internal legal team and external law firms. Works closely with collection teams for case updates and documentation.
• Reports to Legal Support Team Leader while supporting collection teams with legal guidance. Maintains relationships with court officials and legal partners.

Skills & Qualifications:

• Bachelor's Degree in Law/Legal Studies or relevant field.
• Professional certification in UAE Laws preferred.
• Advanced knowledge of banking operations preferred.
• 2-5 years in law-firm/legal collections
• Strong knowledge of UAE legal framework
• Experience in case filing in UAE
• Fluency in Arabic and English
• In-depth knowledge of UAE legal system.
• Strong understanding of banking operations.
• Excellence in legal documentation.
• Proficiency in legal MIS.
• Expertise in legal procedures.