Library Assistant

Introduction

Do you enjoy connecting people with the information and resources they need? Central Library is looking for an enthusiastic Library Assistant to join our team! In this role, you’ll be the face of the library—creating a welcoming environment, helping patrons navigate our collections, and supporting the programs that make our branch a community hub. If you thrive in a customer-facing role and love a collaborative workspace, we’d love to meet you.

About This Role

Operating from our unified service desk, you will serve as the first point of contact for the community. You will bridge the gap between traditional circulation and modern information services by:

• Public Assistance: Helping patrons locate materials, answering research inquiries, and explaining library policies and procedures clearly.
• Circulation Management: Handling the check-in/out process, processing holds and managing book drops.
• Technical Support: Troubleshooting basic computer and printer issues while assisting patrons with faxing, copying, and navigating their personal devices.
• Collection Maintenance: Keeping our resources in top shape by shelving materials accurately, running inventory reports, and inspecting items for damage.
• Programming & Growth: Supporting library events and participating in community outreach initiatives.
  
  

Minimum Requirements

8th grade education & 1 year Customer service experience

Preferences

• Experience working with the public in retail, library, or office environment.
• Experience organizing materials in an established manner
• Experience using office equipment including computers, printers, copiers, cash register, fax
• Experience using software programs including Microsoft Office (Outlook, Teams, SharePoint)
• Experience troubleshooting computers/printers/mobile devices.
• Experience working both independently and as part of a team.
• Bi-lingual English/Spanish
  

Special Requirements: Ability to push and pull heavy book carts, reach overhead, bend and squat. Must be able to lift and carry at least 10 pounds. The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

Central Library is open Monday through Wednesday 10am – 8pm, Thursday through Saturday 10am – 5 pm. Selected candidate must be available during open library hours including nights and weekends. This position is for 20 hours per week.

Hiring Salary Range

$19.41- $24.88 / hourly

We Also Offer Great Benefits Including

• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical, Dental, & Vision Plans
• An Employee Assistance Program (EAP)
• Career Development Opportunities
  
  

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, Click here for the class description

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees
  
  

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.
  
  

02

Please Quantify Your Highest Level Of Completed Education

• High School diploma/G.E.D. or higher
• 8th grade
• None of the above
  
  

03

Please Quantify Your Related Customer Service Experience

• 1 year or more
• Less than 1 year
• No experience
  
  

04

Do you have a valid driver's license and safe driving record?

• Yes
• No
  
  

05

Please Check Any Of The Following Areas In Which You Have At Least 1 Year Of Experience. Make Sure This Information Is Reflected In The Work History Section Of Your Application

• Public Library
• School Library
• Bookstore
• Retail
• Other Customer Service
• None of the above
  
  

06

Please select the options that best reflect your customer service experience and responsibilities (select all that apply):

• Assisting customers with technology
• Assisting customers locating items
• Resolving customer issues or complaints
• Re-stocking or pulling items to fulfill an order
• Providing customer service via phone or email
• Handling confidential information
• Assisting with outreach or events
• None of the above
  
  

07

Please indicate all related experience(s) you have. Make sure that your selected options correspond to the information in the Work History section of your application. Check all that apply.

• Assisting others with fax machines, copiers, printers, scanners
• Assisting others with personal computers
• Assisting others with library resources, databases, library apps
• Assisting others with smart phones, tablets, e-readers
• Assisting with outreach or events
• None of the above
  
  

08

Are you proficient with the following applications? (Select all that apply) Ensure this is indicated under the work section of your application.

• Microsoft Outlook
• Inventory software or database
• Microsoft Teams
• Microsoft Word
• Microsoft SharePoint
• None of the above
  
  

09

Please select the options that best reflect your cash handling experience(s). Make sure that your selected options correspond to the information in the Work History section of your application. Check all that apply.

• Reconciliation of cash/cash receipts
• Experience using a cash register
• Experience receiving money and providing change using a cash box (no register)
• None of the above
  
  

10

Are you bilingual in English and Spanish?

• Yes
• No
  
  

11

This application is for a 20-hour part-time position that will not become full time. Are you interested in a part-time position?

• Yes
• No
  
  

12

This is a part-time 20 hour per week position that includes days, evenings and weekends. Please note that business hours could change which may affect the hours of this position. Staff are scheduled during the following hours: Monday to Wednesday 9:00 am to 8:00 pm, Thursday to Saturday 9:00am to 5:00pm. Are there any times that you are unavailable?

• Required Question