Library - Associate 2

Description:

The Library Associate 2 is an entry-level role within the Library Associate job family and serves as an important part of the Camarillo Library team. Under the direction of library management, this position performs a variety of moderately complex technical and paraprofessional duties that support daily library operations, primarily at the circulation desk. This role is key to delivering outstanding customer service, helping patrons access library resources, and creating a welcoming, helpful, and community-focused library environment.

Hours worked per week: 30

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides excellent customer service by welcoming patrons, registering new library users, issuing library cards, checking out materials, and managing patron accounts
• Assists patrons with locating library materials, connecting with the reference desk, using computers, and understanding library procedures such as checking out items, logging onto the internet, and making copies
• Checks in, sorts, and processes library materials as needed
• Accepts and processes fines, fees, and other patron payments
• Shares information with patrons regarding library programs, events, services, and conference room use
• Prepares and mails library materials for homebound patron services, as needed
• Shelves library materials accurately and in a timely manner
• Responds to patron conduct or safety concerns and escalates issues to appropriate management when necessary
• Maintains patron privacy and follows all legal and policy requirements related to confidentiality and the custodianship of patron records
• Performs other duties as assigned

Requirements:

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,

training and/or work experience required.

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Medical, dental, and vision insurance
• Paid time off, including vacation, sick time, and public holidays
• Tuition assistance
• Retirement plan options, including 401(k) and IRA
• Basic life insurance, with voluntary life and AD&D coverage available
• Short-term and long-term disability coverage
• Training and development opportunities
• Wellness resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.