Library Associate (Part-Time)

Description

Be the friendly face behind discovery—jump into a part-time Library Associate role with the City of Flagstaff , where curiosity, connection, and community come together!

Join our team and help create a welcoming, engaging library experience for the community. In this customer-focused role, you’ll assist patrons with everything from checking out materials and using technology to finding resources and answering questions—all while promoting programs and services that make the library a vibrant place to learn and connect. If you enjoy helping people, working with technology, and being part of a supportive team, apply today!

Examples of the Work Performed

• Establishes and maintains good working relationships with staff and the public.
• Provides excellent customer service at a main service point within the Library, including in person at the Information desk, via phone, and via e-mail.
• Checks materials in and out, issues Library cards, and updates Library cards.
• Sells Friends of the Library merchandise, accepts payments for lost/damaged items; may clear accounts, run reports, and empty book drops (location dependent).
• Assists patrons with use of the Library online catalog (OPAC), the Library website, online subscription databases and other electronic resources, the internet, other library related applications, and general computer and mobile applications; assists patrons with use of Library equipment such as printers, computers, laptops.
• Assists Library users with research; helps patrons find and access library materials; places materials on hold; assists patrons with placing interlibrary loan requests
• Performs Reader’s Advisory services.
• Maintains and distributes community information.
• Answers directional and general reference questions; records reference question statistics. Answers patron questions, comments, and complaints regarding the Library and its services according to Library policies.
• May handle or assist with difficult situations relating to patrons and facilities (including writing incident reports); may assist with emergencies.
• Maintains orderliness of public areas.
• Assist patrons with room bookings; monitor online room bookings.
• May assist with Library programming (including off-site programming).
• Promotes Library programs and services.
• May support other Library staff in their duties.
• Performs related duties, as assigned.
  
  

To view the full job description, please click here: Library Associate Job Description

Qualifications

• Associates degree or two years of college level coursework.
• Minimum of 1 year of experience in a customer service environment (in-person).
  
  

Desired Requirements

• Bachelor's Degree or higher in a related field.
• Minimum of 1 year of experience working in a public Library including one year working with computers and on-line resources, including Library circulation software or research databases.
• Knowledge of the local community and its resources.
• Fluency in a language other than English, particularly Dine, Hopi, and/or Spanish.
  
  

Supplemental Information

We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.

The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!

About Flagstaff

Nestled at 7,000 feet elevation in the largest contiguous Ponderosa pine forest in the world, Flagstaff offers a lifestyle that blends small-town charm with big-outdoor adventure. Known for its four-season climate, Flagstaff is a haven for lovers of the outdoors—with easy access to hiking, snow sports, mountain biking, and camping right outside your door.

The city boasts a vibrant downtown filled with local shops, craft breweries, and a dynamic arts and music scene. Flagstaff is also home to Northern Arizona University, bringing a youthful energy, cultural events, and educational opportunities to the community.

With stunning views of the San Francisco Peaks, dark skies perfect for stargazing, and proximity to wonders like the Grand Canyon, Sedona, and countless national forests, Flagstaff offers a high quality of life in an inspiring natural setting. Plus, its strong sense of community, clean air, and slower pace make it an ideal place to put down roots.

Whether you're seeking outdoor adventure, a welcoming community, or just a breath of fresh mountain air, Flagstaff is the perfect place to live, work, and thrive.

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01

Please select which option below best outlines your education and work experience combination.

• I have an Associate's degree (or two years of college level coursework) and a minimum of one year of experience in an in-person customer service environment.
• I have a Bachelor's Degree or higher.
• I do not meet the minimum requirements.
  
  

02

What is your highest level of education?

• High School Degree or GED
• Associate's Degree or two years of college level coursework.
• Bachelor of Arts or Science
• Master's Degree
  
  

03

How many years of experience do you have in an in-person customer service environment?

• Less than one year
• One to less than two years
• Two to less than three years
• Three or more years
  
  

04

Do you have any experience working in a public library? If so, how many years?

05

Are you fluent in a language other than English? If so, which language(s)?

• Required Question