Live Chat Customer Care Team Lead - Growth & Mentorship

MRSOOL مرسول is seeking a proactive Customer Care Team Lead to manage our Live Chat support team in Riyadh, Saudi Arabia. In this role, you'll coach customer care agents to provide exceptional service, monitor performance metrics, and collaborate with internal teams. Ideal candidates should have prior leadership experience and strong communication skills in both Arabic and English. The company offers a competitive benefits package and a supportive work environment focused on personal development.