Load Planner

Work Arrangement: On-site
Position Overview
The Logistics Specialist is responsible for developing and executing transportation solutions that maximize capacity usage across UniGroup’s agent network and brokerage operations. This role involves planning loads, dispatching shipments, and tracking orders from origin to destination to ensure on-time pick-up and delivery.
This position supports day-to-day transportation planning and execution within a fast-paced, high-volume environment. The Logistics Specialist partners closely with agents, van operators, vendors, and customers to build efficient, multi-stop truckloads, optimize capacity, and solve complex logistical challenges. Success in this role requires strong problem-solving skills, attention to detail, and the ability to piece together moving parts to deliver reliable service and profitability.

What You’ll Do

• Plan and approve orders to maximize available capacity, including building multi-stop truckloads that align timing, geography, and customer needs
• Coordinate load tendering, shipment execution, and day-to-day operational communication to support timely and accurate delivery
• Track shipments from origin to destination, proactively identifying issues and driving solutions to maintain service levels
• Communicate regularly with agents, van operators, and carriers via phone and email to coordinate logistics and resolve challenges
• Monitor shipment-level, carrier, and agent performance to support profitability and equipment utilization
• Negotiate pricing and payment terms with carriers and members to support margin and service objectives
• Ensure compliance with company policies, departmental procedures, and transportation regulations (including FMCSA/DOT)
• Support a mix of freight types including LTL shipments, which includes commercial freight and specialized moves (e.g., medical equipment, trade shows, store fixtures)
• Manage documentation processes including reporting, service paperwork, and operational tracking
• Respond to quote requests, bundle and review orders, and support service execution for key customers
• Partner with cross-functional teams to resolve complex issues using sound judgment and decision-making
• Identify opportunities to improve workflows, processes, and service outcomes
• Handle escalations and support team priorities as needed

What We’re Looking For
Required

• Bachelor’s degree in a related field or equivalent experience
• 2–3 years of experience in transportation, logistics, or a related field
• Strong problem-solving skills with the ability to “put the pieces together” in complex scenarios
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• Strong communication skills and willingness to pick up the phone and build relationships
• High attention to detail, organization, and sense of urgency

Nice to Have

• Experience with load planning, dispatching, or carrier management
• Familiarity with brokerage or third-party transportation environments
• Exposure to transportation regulations and compliance requirements
• Experience working with operational systems or TMS platforms

Benefits & Work Environment

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off, holidays, and personal leave
• Life insurance, disability coverage, and employee assistance programs
• Professional development and growth opportunities
• Collaborative, team-oriented culture within a respected leader in the moving and logistics industry

This role follows a standard Monday through Friday schedule (8:00 a.m. – 5:00 p.m.) with an established escalation path for after-hours support. The position is primarily onsite, with occasional flexibility for remote work based on business needs.

Work Authorization
Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the UniGroup family.

UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com.