Loan Officer Assistant

We are seeking a motivated, highly organized Loan Officer Assistant to support a high‑producing mortgage sales team. This role is ideal for someone who thrives in a fast‑paced, sales‑driven environment and is comfortable engaging clients across multiple platforms.

Key Responsibilities

• Make outbound and inbound sales and follow‑up calls to prospective and existing borrowers
• Assist with lead management, appointment setting, and pipeline tracking
• Maintain accurate, well‑organized files and documentation
• Engage consistently on social media platforms by responding to messages, comments, and assisting with content engagement
• Coordinate with borrowers, real estate agents, and internal teams to ensure smooth loan progression
• Provide exceptional customer service throughout the loan process
• Work evenings and weekends as needed to support client availability and business demands

Qualifications & Requirements

• Extremely organized, detail‑oriented, and able to manage multiple tasks simultaneously
• Strong communication skills with a sales‑driven mindset
• Proficient with social media engagement and basic digital communication tools
• Reliable and punctual with a strong work ethic
• Willing and able to work evenings and weekends
• Must be able to pass the NMLS SAFE Act exam and meet all licensing requirements
• Prior mortgage or financial services experience is a plus, but not required

What We Offer

• Opportunity to work alongside an experienced, high‑volume loan officer
• Hands‑on training and career growth within the mortgage industry
• Performance‑driven environment with long‑term potential
• Paid time off
• 401K with company match
• Health Benefits

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Wilkes-Barre, PA 18702