Remote Loan Processor Assistant (Vietnamese Language Focus)

Join Our Startup Team! Are you fluent in Vietnamese and looking for a stable, remote career in the financial sector? Zenith Mortgage Solutions Inc. is a fast-growing, 3rd party loan processing company expanding our operations nationwide. We are looking for motivated individuals to join us as Remote Loan Processor Assistants.

Why Join Us?

• Comprehensive Paid Training: No prior experience is required—we provide structured training and direct mentorship from a licensed Senior Loan Manager to ensure your success.
• 100% Remote Flexibility: Work from the comfort of your home office in a permanent, part-time role.
• Clear Career Path: We offer a structured growth plan with regular performance reviews and a clear path toward full-time conversion and increased earnings.

Role Description

Role: Part-Time Loan Processor Assistant (20-35 hours/week)

Why This Role Exists: You will be the engine of our processing team, handling the crucial middle steps of the loan lifecycle to ensure smooth, compliant, and on-time closings. Your language skills will be vital in supporting our diverse client base.

Key Responsibilities

• Register new loan files with various lenders.
• Manage and track critical loan documentation, ensuring all necessary disclosures are signed and returned.
• Proactively communicate with clients (borrowers) via phone/email to gather required conditions and documentation.
• Communicate with 3rd-party vendors (title/escrow, insurance, appraisers) to ensure all necessary reports and services are ordered and received.
• Organize and prepare complete loan files for review by the Senior Loan Manager.
• Maintain accurate and current data in the CRM (Customer Relationship Management)

Compensation and Growth

Starting Wage: $15.50/hr

Earning Potential: Eligibility for a per-file performance bonus to significantly increase your hourly earnings.

Career Growth: Proven performers will be eligible for a pay raises and the opportunity for a full-time status.

Required Qualifications

• Language: Must be conversationally fluent in Vietnamese and intermediate proficiency in reading/writing in Vietnamese (required to communicate with our client base).
• Soft Skills: Careful attention to detail, strong organizational skills, and a professional, patient communication style.
• Tech Skills: Proficiency with Microsoft Office (Word, Excel) and comfortable learning new software systems (we use modern LOS/CRM tools).
• Home Office: Reliable high-speed internet, a dedicated quiet workspace, and ability to handle video conferencing.

Preferred Qualifications (Not required, but a bonus)

• Previous administrative, data entry, or customer service experience.
• Familiarity with financial documents (W-2s, paystubs, bank statements).

Job Type: Part-time

Base Pay: From $15.50 per hour

Language:

• Vietnamese (Required)

Work Location: Remote