Loan Services & Fiscal Agent

JOB DESCRIPTION

Loan Services & Fiscal Assistant

Part-Time Up to 32 Hours Per Week Non-Exempt On-Site Only

Organization:

Panhandle Area Council, Inc. (PAC)

Job Title:

Loan Services & Fiscal Assistant

Department:

Lending / Finance & Administration

Reports To:

Accounting Manager

Employment Type:

Part-Time, Non-Exempt (Hourly)

Hours Per Week:

Up to 32 hours per week — On-Site Only, No Remote

Pay Range:

$22.00 – $28.00 per hour, depending on experience (DOE)

Location:

11100 N. Airport Rd., Hayden, Idaho 83835

Posted:

April 2026

About the Organization

The Panhandle Area Council, Inc. (PAC) is a nonprofit Economic Development Organization incorporated in 1972 and headquartered in Hayden, Idaho. PAC is designated as an Economic Development District by the U.S. Department of Commerce Economic Development Administration (EDA), recognized as a Substate Planning Organization by the State of Idaho, and certified as a Certified Development Corporation by the U.S. Small Business Administration (SBA).

PAC serves the five northern counties of Idaho — Boundary, Bonner, Kootenai, Benewah, and Shoshone — providing small business loans through SBA 504 and Revolving Loan Fund programs, grant writing and administration, community and economic development planning, business counseling, and employment resources. PAC also operates an Innovation Space offering office and industrial bay leases for startups and expanding businesses.

Position Overview

The Loan Services & Fiscal Assistant is a detail-driven, task-focused role that supports PAC's lending operations as its primary function, with meaningful backup responsibility for core fiscal tasks. This position is well-suited for someone with a solid bookkeeping or accounting clerk background who brings precision, organizational discipline, and the ability to learn new systems quickly. Loan servicing experience is not required — the organizational and financial skills that make a strong accounting professional translate directly to the file management, data tracking, and compliance documentation this role demands.

We are a small, collegial office. We need someone who shows up consistently, takes ownership of their responsibilities without being prompted, and is willing to pitch in where needed. The right person is equally comfortable working independently and as part of a close-knit team. Schedule flexibility is available — exact hours can be agreed upon and adjusted by mutual arrangement, as long as the schedule is consistent and reliable.

This is a fully on-site position at PAC's Hayden, Idaho office. No remote or hybrid arrangements are available.

Essential Duties & Responsibilities

Loan Department Support (Primary — approximately 80%)

• Maintain accurate and up-to-date loan records in the Ventures loan management system (SBA-driven platform); training provided for candidates new to Ventures.
• Assist with loan servicing activities including monitoring loan status, tracking payment activity, and maintaining borrower records.
• Track and manage collateral-related items including insurance certificates, UCC filings, and other portfolio monitoring requirements.
• Assist with preparation and coordination of loan closing documentation: gathering required materials, reviewing files for completeness, and coordinating with borrowers, title companies, and legal counsel as directed.
• Prepare and assist with federal, state, and regulatory reporting including EDA and SBA documentation and other required filings.
• Maintain organized and complete loan files in both physical and electronic formats in compliance with record-keeping policies.
• Support the Loan Department with data entry, special projects, and audit preparation as needed.

Fiscal Backup Support (Secondary — approximately 20%)

• Serve as backup for monthly payroll processing under the direction of the Accounting Manager; maintain strict confidentiality of all payroll information.
• Serve as backup for bi-monthly accounts payable processing including invoice coding, obtaining required approvals, data entry, and timely payment in accordance with organizational policies.
• Assist with monthly bank reconciliations as directed.
• Support the Fiscal Department with data entry, special projects, and audit preparation as needed.

Who We’re Looking For

More than a specific credential or industry background, we are looking for someone who brings the right working style to a small, mission-driven office. The ideal candidate:

• Has a strong accounting or bookkeeping foundation — someone who is comfortable with numbers, used to managing recurring processes, and takes accuracy seriously.
• Learns new systems and procedures quickly and asks good questions when something is unclear.
• Catches their own mistakes, double-checks their work, and holds a high personal standard for detail.
• Manages their own workload and task list without needing constant direction or reminders.
• Is flexible, willing to pitch in on tasks outside their primary lane, and doesn’t need a rigid job boundary to feel comfortable.
• Handles confidential financial and personnel information with absolute discretion and professionalism.
• Brings a consistent, reliable presence — small teams depend on each other, and dependability matters.

Prior experience in loan servicing, lending, or community development is a plus but is not required. If you have the organizational skills and the attention to detail, we can teach the rest.

Minimum Qualifications

• Associate’s degree in accounting, bookkeeping, business administration, or a closely related field; or equivalent combination of education and directly relevant work experience.
• Minimum of three (3) to five (5) years of hands-on experience in a bookkeeping, accounting clerk, or financial administrative support role.
• Demonstrated proficiency in accounts payable, payroll processing, and bank reconciliations.
• Strong proficiency in Microsoft Office Suite, particularly Excel and Outlook; comfortable working in spreadsheet-based environments.
• Ability to learn Ventures (SBA loan management platform) and other organizational systems; prior experience with Ventures is not expected.
• Exceptional attention to detail and a high degree of accuracy in data entry and financial recordkeeping.
• Strong organizational skills and the ability to manage multiple recurring tasks, prioritize effectively, and meet deadlines.
• Ability to handle sensitive financial and personnel information with absolute discretion.
• Reliable, self-directed work style; able to complete tasks with minimal supervision while remaining a collaborative team member.
• Must be able to report on-site to PAC’s Hayden, Idaho office for all scheduled hours.

Preferred Qualifications

• Experience with QuickBooks (Desktop or Online).
• Prior experience in a nonprofit, government, or community development organization.
• Familiarity with loan file management, title/escrow documentation, collateral tracking, or compliance recordkeeping.
• Experience with SBA programs, USDA Rural Development, CDFI Fund reporting, or revolving loan fund administration is a plus but not required.

Compensation & Benefits

Pay Range: $22.00 – $28.00 per hour, depending on experience (DOE).

This range reflects the north Idaho market for an experienced bookkeeping or accounting professional in a part-time, dual-function role. Candidates with three or more years of hands-on bookkeeping experience and strong Microsoft Office proficiency can expect to be considered competitively within this range. Those with five or more years of experience, demonstrated proficiency in full-cycle AP and payroll, or prior nonprofit or community lending exposure may be considered toward the higher end.

Hours / Week

Estimated Annual Earnings

20 hrs/week @ $22–$28/hr

$22,880 – $29,120

32 hrs/week @ $22–$28/hr

$36,608 – $46,592

Benefits (as applicable to part-time staff per organizational policy):

• Pro-rated paid time off (PTO) and holidays
• Option to participate in retirement plan (if eligible under plan terms)
• Consistent, agreed-upon schedule with some flexibility by mutual arrangement
• Supportive, mission-driven work environment
• Professional development opportunities

Work Environment & Physical Requirements

This position operates in a standard office environment at PAC’s Hayden, Idaho location. This is a fully on-site role; remote or hybrid arrangements are not available. The position requires extended periods of sitting and computer use, as well as occasional lifting of files or office materials up to 20 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

How to Apply

Interested candidates should submit the following:

• Cover letter describing your relevant experience and interest in the position
• Current resume
• Three professional references (name, title, phone number, and email address)

Applications will be reviewed on a rolling basis. Position is open until filled. No phone calls, please.

Please note all applicants will be required to complete the U.S. Small Business Administration Form 1081 (background check) for eligibility to participate in the SBA Loan Program.

This job description describes the general nature of work performed and is not an exhaustive list of all duties and responsibilities. PAC reserves the right to revise this description as business needs require.

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person