We are seeking a Senior Vendor Manager to manage and coordinate freelance resources, ensuring efficient recruitment, allocation, and performance monitoring for projects. This includes maintaining a resource database, overseeing vendor relations, managing budgets, and ensuring quality standards are met while addressing any resource gaps.
Duties & Responsibilities:
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Create, manage, and update a database of freelance resources (translators, proofreaders, DTP specialists, etc.).
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Define and evaluate requirements for external resources, and propose effective solutions to meet project and organizational needs.
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Post job openings, manage CVs, and source candidates online.
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Oversee the recruitment, screening, and qualification of external linguistic resources based on specialization and budget.
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Handle vendor placement requests from Project Managers, Account Managers, and Business Development teams to ensure optimal resource allocation.
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Provide data and support to other departments as needed.
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Develop and implement qualification tests, including handling test translations to ensure vendor quality.
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Negotiate terms with vendors, maintain contract records, and keep vendor information up-to-date.
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Supervise vendor relations, including financial matters, risk management, problem-solving, and administrative issues.
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Stay informed on industry trends, engage with professional organizations, and promote best practices in talent management.
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Monitor vendor progress, address issues, and update the resource database to reflect development and performance improvements.
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Comply with the Company's Quality Management System relating to Vendor Management.
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Provide support and guidance to solve and direct all vendors' problems as required.
Qualifications:
- Bachelor's degree in Business Administration or a related field
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3-5 years of experience in a similar role
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Excellent verbal and written English
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Advanced expertise in localization technologies and global workflows.
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Strategic proficiency in vendor lifecycle management and optimization.
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Exceptional research, analytical, and leadership coordination skills.