Logistics Coordinator

About Us

Chauferly by CARS24 is redefining urban mobility by offering premium chauffeur-on-demand and subscription-based services. As we scale, subscriptions are at the heart of our growth story — offering customers flexibility, reliability, and value. We are looking for a dynamic, entrepreneurial leader to head business development for the Subscriptions vertical.

What you'll do:

1. Daily Chauferly Operations:

• Oversee day-to-day operations to ensure seamless trip execution and service quality.

2. Trip Management:

• Assign and monitor both B2C and B2B trips; ensure completion within SOP timelines and maintain service commitments to B2B clients and end-users.

3. Driver Shift Management:

• Ensure chauffeurs start shifts on time.
• Ensure chauffeurs check in with floaters after trip completion.

4. Operational Efficiency:

• Minimize chauffeur waiting time for floaters.
• Maintain 0% idle chauffeur status.
• Optimize floater routes in line with system allocation.

5. Issue Reporting & Compliance:

• Report operational and technical issues affecting drivers/floaters.
• Ensure full compliance with B2B customer SOPs and company guidelines.

What are we looking for:

• Prior experience handling drivers and shift operations.
• Good knowledge of Dubai road network (Sharjah/Abu Dhabi knowledge is an advantage).
• Strong coordination, communication, and problem-solving skills.
• Ability to manage time-sensitive operations with high attention to detail.
• With a UAE Driving License.