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Logistics Coordinator
Job Title:
Logistics Coordinator
Position Type :
Permanent
Job Description
Job Purpose:
Under the direction of the Logistics Manager, this position will be responsible for scheduling appointments, creating BOL, booking and tracking of trucks
Duties:
Under the direction of the Logistics Manager, this position will be responsible for scheduling appointments, creating BOL, booking and tracking of trucks
Duties:
- Track every outbound truck on the road
- Manage customer portals including but not limited to Retail Link and iTrade.
- Ability to keep up with logistics invoices on a daily basis
- Provide support for sales and operations team as it pertains to commercial moving and logistics projects
- Professionally communicate with vendors and customers via phone and internet
- Schedule appointments for pickups in coordination with shipping and production teams utilizing customer portals
- Schedule deliveries to ensure customer timelines are met and delivery expectations are fulfilled
- Generate precise and accurate bills of lading
- Track each load in transit and update the sales and coordination teams on the status of all shipments
- Identify and escalate issues or potential problems with shipments, ensuring timely resolution
- Ensure accurate data entry for all shipment tracking and appointment records daily
- Work effectively and efficiently to ensure all tracking information is provided to sales, logistics, and customer service teams promptly
- Rotate on call duties for the logistics department which include all the above and additional responsibilities of booking last minute trucks and communicating inbounds to Shipping with ETA.
- Proficient in Microsoft Office Suite; intermediate knowledge of Excel (pivots, lookups, etc.)
- Excellent written and oral communication skills
- Capable of working quickly, accurately, and efficiently under pressure to meet deadlines without compromising quality, must thrive in a fast-paced environment.
- Punctual, regular, and consistent attendance with the flexibility to work weekends when needed
- Strong ability to handle multiple tasks simultaneously in a fast-paced environment
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Must be able to read and write in English,
Bilingual a plus
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