Logistics Coordinator

Job Overview
We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the friendly face and helpful voice for our customers, providing exceptional support and ensuring their needs are met with professionalism and enthusiasm. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will help create a welcoming environment that encourages customer loyalty and satisfaction. This paid position offers an exciting opportunity to develop your office management and customer service skills in a fast-paced setting.

Responsibilities

• Greet customers promptly and courteously at the front desk, creating a positive first impression.
• Manage multi-line phone systems to answer inquiries, direct calls, and provide information efficiently.
• Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other office software.
• Maintain organized filing systems, process paperwork, and perform proofreading to ensure accuracy.
• Support office management tasks such as calendar management, appointment scheduling, and document preparation.
• Assist with clerical duties including typing correspondence, managing customer support requests, and updating records.
• Provide excellent customer service by addressing questions professionally, resolving issues promptly, and maintaining phone etiquette.

Requirements

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, and data entry.
• Excellent communication skills with the ability to be bilingual is a plus.
• Experience with QuickBooks or bookkeeping is preferred but not required.
• Familiarity with front desk procedures, multi-line phone systems, and office management practices.
• Strong attention to detail for proofreading, filing, and maintaining accurate records.
• Previous customer service experience in a healthcare setting such as medical or dental receptionist roles is advantageous.
• Ability to manage time effectively while handling multiple responsibilities in a fast-paced environment. Join us today to be part of a vibrant team committed to delivering outstanding service! This role offers valuable experience in customer support, administrative functions, and office operations—all within a supportive environment that values your growth and dedication.

Pay: $23.00 per hour

Work Location: In person