Roles and Responsibilities
Rates Requests (Air & Sea Freight)
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Purpose:
Obtain competitive pricing for air and sea shipments.
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Key Duties:
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Request and compare freight rates from multiple carriers, freight forwarders, or NVOCCs.
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Maintain a database of valid rates, transit times, and surcharges.
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Negotiate spot rates or long-term contracts based on volume forecasts.
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Ensure all quotes comply with Incoterms and destination-specific requirements.
2.
Bookings of Air and Sea Shipments
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Purpose:
Secure space and arrange timely cargo movement.
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Key Duties:
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Create bookings with airlines, shipping lines, or consolidators.
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Provide accurate cargo details (weight, dimensions, packaging, HS codes).
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Coordinate pickup dates, container arrangements, and required documentation.
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Liaise with warehouse and freight partners to ensure dispatch readiness.
3.
Float RFQs (Request for Quotations)
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Purpose:
Solicit and evaluate quotes for various logistics and supply chain services.
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Key Duties:
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Prepare and distribute RFQs for freight, warehousing, customs clearance, etc.
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Define scope, volumes, destinations, service levels, and compliance criteria.
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Analyze received quotations for price, lead time, and service quality.
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Shortlist vendors and facilitate selection based on total cost of ownership (TCO).
4.
Inventory Control
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Purpose:
Maintain optimal stock levels and ensure product availability.
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Key Duties:
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Track and manage inbound/outbound stock in coordination with warehouse teams.
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Update ERP or inventory management systems with stock movement.
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Perform regular stock audits and cycle counts.
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Minimize stockouts, overstocking, and dead inventory.
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Coordinate with demand planners and procurement teams for replenishment.
5.
Shipment Tracker and Updates
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Purpose:
Monitor shipments end-to-end and provide proactive visibility.
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Key Duties:
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Track air and sea shipments from origin to destination using forwarder portals, tracking systems, or direct communication.
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Maintain live shipment dashboards (e.g., ETD, ETA, POD, exceptions).
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Inform internal stakeholders (sales, finance, operations) of delivery timelines or delays.
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Escalate and resolve issues like customs holds, port congestion, or transshipment delays.
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Handle local deliveries of shipment
Arabic Speakers are preferred for this role.