About the Role:
We are looking for a detail-oriented and experienced Logistics Professional with a strong background in Direct-to-Consumer (D2C) operations. The ideal candidate should have hands-on experience in end-to-end logistics management, inventory coordination, and team handling. Experience in import and export operations will be a strong advantage. The role involves ensuring seamless order fulfillment, optimizing logistics costs, and maintaining operational excellence across channels.
Key Responsibilities:
- Oversee end-to-end logistics operations for D2C orders including order processing, dispatch, tracking, and delivery management.
- Coordinate with courier partners, warehouses, and internal teams to ensure timely and accurate delivery.
- Manage inventory movement, stock reconciliation, and reporting across multiple platforms.
- Handle import and export documentation, customs clearance, and international shipment coordination (if applicable).
- Identify and resolve logistics-related issues such as delays, losses, or damages efficiently.
- Monitor and analyze logistics KPIs — TAT, delivery accuracy, and return ratios — to improve performance.
- Collaborate with procurement and supply chain teams for smooth inbound and outbound flow.
- Manage and mentor the logistics team, assigning responsibilities and monitoring daily operations.
- Develop cost-efficient shipping strategies and vendor management practices.
- Ensure compliance with company policies and statutory regulations related to logistics and transportation.
Required Skills & Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Operations, or a related field.
- Minimum 3 years of experience in logistics operations (preferably in a D2C or e-commerce environment).
- Experience in import/export documentation and international logistics preferred.
- Strong knowledge of shipping platforms, courier integrations, and warehouse processes.
- Excellent coordination, communication, and problem-solving skills.
- Proven experience in team handling and vendor management.
- Proficiency in MS Excel and familiarity with ERP or order management systems.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person