Logistics Specialist

JOB SUMMARY:

City Ambulance Service is seeking a Logistics personnel responsible for supporting the Logistics department in providing support through professional, friendly, and accurate phone interactions and arranging of emergent and non-emergent ambulance transports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Be a part of a 24/7 operation

- Operates through the assistance of a Computer Aided Dispatch (CAD) system and a multi-telephone line system - Responsible for receiving and assigning emergent and non-emergent ground EMS transport efficiently to field personnel

- Determines the nature and priority of the transport request and assists callers in a professional and efficient manger

- Provides intake services and inputs all data accurately in the CAD system - Maintain contact with units to monitor field personnel's locations and activities during shift

- Recognizes critical situations and alters supervisor on complicated and unusual situations

- Builds relationships with clients and field personnel

- Submit company-related expenses on Zoho Expense

Other duties as assigned REQUIRED SKILLS:

- Ability to communicate effectively and concisely

- Proficient with Microsoft Office Suite

- Commitment to teamwork and assisting colleagues in achieving company goals - Ability to think independently, to find creative solutions

- Availability to work nights, weekends, weekdays, and holidays

- Confident phone presence - Map reading skills, including online mapping programs - General geographic knowledge of San Antonio and surrounding counties

Education: High School or equivalent (Required)

Experience:

- Customer service: 3 years (Preferred)

- Logistics: 3 years (Preferred) Shift Availability

EMT-License is a PLUS

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to undergo a background check in accordance to current laws/regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Logistics: 1 year (Preferred)

License/Certification:

• EMT License (Preferred)

Work Location: In person