Logistics Supervisor

Key Responsibility

Financial Understanding: Financial understanding and work within the framework set by corporate finance.
Assistance to Manager: Assists Line manager and any other operational functions impacted by the plan.
Effective Communication: Coordinates and cooperates with supply planning and replenishment team, to ensure cost-efficient flow with high delivery service in entire value chain.
Operational Plan : oversee all the orders are processed accurately within agreed parameters, Handle all ad hoc issues within warehouse & escalate to stakeholders.
Inventory Management: Oversee inventory control measures, including accurate stock counts, cycle counting, and implementing inventory optimization techniques to minimize stockouts and excess inventory. Maintain accurate and up-to-date records for audit purposes.
Master Data & system Errors: Ensure that basic Master Data are updated by GMD team, Communicate with ITSD team for system errors/ issues if required.
Material Handling Equipment (MHE) & Warehouse Storage Equipment: Collaborate with relevant departments to ensure timely maintenance of equipment and predict warehouse maintenance. Establish clear procedures to guarantee timely, impartial, and compliant resolution for work accidents.
Claim Handling: Managing claims related to products, including those that are damaged, missing, involved in vehicle accidents, or defective.
Warehouse Capacity Utilization: Evaluates how efficiently a warehouse uses its space, resources, and equipment. High utilization results in cost savings, increased productivity, and better service levels.
External Warehouse: Evaluate and select reliable external warehouse partners based on factors like quality, cost, location, and capabilities. Reduce expenses associated with external storage.
Compliance with National & Company Standards : Ensures that the department complies with Arla Foods’ standards and policies as well as the applicable law.
Commitment to a Safe & Inclusive Work Environment : Ensure a healthy, inclusive and safe working environment, and safety mindset.
Quality & Food Safety Mindset : Ensure quality & food safety within in own area of responsibility, and quality and food safety mindset.
Key performance indicator: Develops target setting, monitors operational KPI such as (Growth and Cost, Must win Battles and Strengthening Us Now & For The Future) as well as Contribute to the delivery of departments financial performance targets.
Standard Operating Process & Service Level Agreement: Follow inbound / outbound and warehouse operation SOP’s as well as follow agreed service level agreement with business partners.
Enhancement and improvement programs: participate / Contributes to the execution of local business plan within own area. Works in close cooperation with stakeholders to develop competitive and innovative solutions.
Arla sustainability: Embraces Arla’s sustainability journey / practices within own area.
Digital Transformation : Leverage digital tools and data-driven insights to improve decision-making and enhance customer service efficiency, embracing Arla’s journey toward innovation and continuous improvement.
Represent Arla's Brand with Integrity : As an Arla Ambassador, provide a positive customer experience by being approachable, professional, and knowledgeable about Arla’s products and values, creating a strong bond of trust with customers.
Participate in Learning & Development : Embraces digital transformation mindset, working with data to drive decision making.
Leadership Skills: Responsible for competency development in own team, including enable and coach team members on the basis of Our Leadership and Our Character.

Task To-Do on Daily Basis

Ensure that all operational processes are followed efficiently and safely.
Oversee all warehouse activities, including receiving goods, storage, pick & pack and shipping / dispatching .
Coordinate with sales / merchandiser and internal team to stream line daily operation.
Improve direct delivery from DC to customers.
Monitor and analyze warehouse performance metrics, including inventory levels (batches, SKU, quantities and location), shipping and receiving rates, and order fulfillment rates.
Analyzing logistics processes to identify areas for improvement.
Ensuring high levels of customer satisfaction by maintaining timely and accurate deliveries.
Coordinate with supply planners and Arla DC to ensure cost efficient flow with high delivery service in entire value chain.
Develop and implement strategies to improve warehouse efficiency, productivity, and safety
Lead / coach team to enhance employees performance.
Preparing and presenting logistics reports / KPI to line manager.
Sets direction for sustainability to ensure consistently energy and resource improvements and foster a culture of environmental responsibility.
Follow Arla uniform policy.
Actively engage in Cornerstone (LIA), first aid, and fire safety activities, and ensure that the team is also participating
Empowering the team and promoting localization.

Educational background/Experience

Skilled education within logistics, Warehousing or equivalent.
+2 years of experience with handling of goods, preferably food products.
Organizational skills
Have basic understanding about Logistic units. Coordinate with relevant functions to keep timely maintenance of material handling equipment’s
General Competencies : English and IT skills on a high level
MS Office Applications (Excel, PowerPoint, Word, Teams, Outlook)
Power BI, & AI.
SAP Applications (EWM, ERP, BW, RFUI)
SFA

Success Indicator