Logistics/ Transportation Supervisor

Job Overview

We are seeking a proactive and experienced Logistics Supervisor to lead our on-site dispatch team at our Linden, NJ facility. This role is responsible for overseeing daily dispatch operations, ensuring optimal scheduling and routing, maintaining compliance with transportation regulations, and driving continuous improvement in logistics performance. The ideal candidate will have strong leadership skills, a deep understanding of transportation logistics, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Team Leadership & Supervision

• Lead, mentor, and manage a team of logistics dispatchers, providing training, support, and performance feedback.
• Monitor dispatcher workload and shift coverage to ensure 24/7 operational readiness.
• Conduct regular team meetings to communicate updates, address challenges, and reinforce best practices.

Operational Oversight

• Oversee the scheduling and dispatching of drivers and shipments to ensure timely, efficient, and cost-effective transportation.
• Ensure dispatchers are adhering to company policies, safety protocols, and DOT regulations.
• Collaborate with warehouse, transportation, and customer service teams to align logistics operations with business goals.

Performance Monitoring & Reporting

• Track key performance indicators (KPIs) such as on-time delivery, route efficiency, and driver utilization.
• Analyze dispatch data to identify trends, inefficiencies, and opportunities for improvement.
• Prepare and present operational reports to senior management.

Problem Solving & Escalation

• Serve as the escalation point for complex dispatch issues, service failures, or compliance concerns.
• Coordinate responses to emergencies, delays, or disruptions, ensuring minimal impact on service levels.
• Implement corrective actions and preventive measures to improve reliability and customer satisfaction.

Technology & Compliance

• Ensure effective use of Transportation Management Systems (TMS), GPS tracking, and dispatching software.
• Maintain compliance with DOT, FMCSA, and company-specific transportation regulations.
• Support audits and documentation requirements related to fleet operations and driver hours.

Qualifications

Required

• High school diploma or equivalent (Associate’s or bachelor’s degree in Logistics, Supply Chain, or related field preferred).
• 3–5 years of experience in transportation dispatching, logistics coordination, or fleet management.
• 1–2 years of supervisory or team leadership experience.
• Proficiency with dispatching software, GPS tracking systems, and Microsoft Office Suite.
• Strong organizational, communication, and decision-making skills.

Preferred

• Experience managing dispatch operations in a high-volume logistics environment.
• Knowledge of DOT regulations, FMCSA rules, and transportation compliance standards.
• Bilingual (Spanish/English or other languages) is a plus.

Core Competencies

• Leadership: Ability to motivate and guide a team toward operational excellence.
• Analytical Thinking: Use data to drive decisions and improve performance.
• Communication: Clear, professional interaction with internal teams and external partners.
• Adaptability: Thrive in a dynamic, fast-paced logistics environment.
• Customer Focus: Commitment to service quality and client satisfaction.

Compensation & Benefits

• Competitive salary (commensurate with experience).
• Health, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• Retirement plan options.
• Career advancement opportunities within logistics and operations leadership.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person