Loss Adjuster

Key Responsibilities:

• Conducting surveys, vehicle inspection, spot inspection, and investigation by evaluating the claim documents, loss scenarios, and prepare the reports with technical reasoning.
• Scrutinizing the claim documents and the information received from the insurers and the customers.
• Drafting and preparing the survey reports in Arabic and English of the assigned cases in fraud investigation, technical reports, and market value.
• Interacting with the Clients, Client s Customers, Legal authorities (Insurance Authority, Police Stations, etc), garages & workshops, etc.
• Investigate, Evaluate, and Settle insurance claims.
• First point of contact with the insurer and the customer.
• Contact claimants' customers to obtain written statements and get additional information on questionable claims.
• Preparation of preliminary reports and detailed status reports on all aspects of claims.
• Delivering reports within the TAT and achieving the revenue targets.
• Support, Guide, and Train Motor Claims Surveyors and Back Officers in all loss adjusting and surveys process and requirements.
• Responsible to provide investigation surveys status to client relation officer to update the insurers.

Behavioral

Analytical Thinking: Able to assess complex situations, analyze evidence, and draw logical conclusions.

Time Management: Effectively manages multiple inspections and reports within given timelines, often under pressure.

Targets

Achieving SLA and minimize TAT as per the company policy.

Providing new Clients leads

Achieving the targeted income and optimal production

Typical Working Conditions

Normal Working Hours 40 hours a week

Work may require occasional weekend and/or evening work.