LPN, Referral Coordinator-Home Health

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Qualityof Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Shifts: M-F, 8 hour days

Job Summary

The Referral Coordinator LPN at Duke Home Care serves as a key liaison between hospitals, physician offices, and Duke Home Care to ensure the timely and accurate coordination of home health referrals. This hybrid role requires strong clerical and administrative skills, with a heavy emphasis on electronic medical record (EMR) management, chart review, and order entry.

MAJOR JOB RESPONSIBILITIES

• Reviews all referrals for Home Health for eligibility for home health, discipline orders and safety concerns.
• Manage and Coordinate the Start of Care schedule for Home Health to ensure timely admission to home health and patient safety
• Obtains updated orders as needed from providers for referrals
• Provide nursing care for patients in accordance with physician’s order and established policies and procedures
• Works with home health managers and schedulers to ensure admissions are scheduled timely based on patient need.
• Communication with field clinicians regarding scheduled admissions.
• Participate in daily team meetings and conferences, as necessary, to facilitate that appropriate services are provided to the patient
• Maintain up-to-date knowledge of Home Care Regulations, Insurance and Joint Commission through in-service and workshop attendance
• Coordinate care plan activities with multidisciplinary team members as directed by Home Health Assistant Director
• Document care and services provided in accordance with DHCH policies, procedures and regulatory standards
• Provide documentation that is timely, concise and complete
• Communicate effectively with team members, caregivers and physicians
• Implement agency policy, procedures and objectives
• Maintain confidentiality of employees and patient information
• Exhibit an attitude which promotes harmony and goodwill in the workplace
• Display a clean, neat and professional appearance
• Participate in Performance Improvement Program
• Promotes quality, comprehensive services through a team approach
• Provide patient care as needed as outlined in the DHCH LPN role
• Perform other duties as assigned

Knowledge, Skills, Education, and Experience Required:

• Work requires graduation from an accredited Practical Nurse program.
• Highly preferred experience in Home Health Setting for 2-4 years.

Degrees, Licensure, and/or Certification

• Current State of North Carolina LPN licensure is required or Multi-State Compact License (If out of state compact license, must obtain permanent NC license within 60-days of employment).
• Active and current driver's license
• BLS Certification is required (If expired, this training will be provided during orientation.)
• Working knowledge of Medicare and Medicaid regulations.
• Strong computer skills preferred