Luxury Cafe Supervisor (Qatar / KSA)

Job Title: Fine Dining Restaurant Service Supervisor

Starting Monthly Salary: QAR 3,500 plus company provided accommodation and transportation; OR 5,000 (Full package / Live out)

Job Summary: We are seeking an experienced and highly organized Service Supervisor to oversee the daily operations of our fine dining restaurant's service team. The Service Supervisor plays a crucial role in ensuring seamless service delivery, upholding impeccable standards, and maintaining a positive guest experience. The ideal candidate will have a strong background in fine dining, excellent leadership skills, and a passion for providing exceptional hospitality.

Responsibilities :

• Supervise and manage the service team, ensuring adherence to service standards, proper etiquette, and efficient execution of tasks.
• Manage daily service shifts, including assigning tasks, monitoring performance, and ensuring adequate staffing levels.
• Interact with guests professionally and courteously, addressing inquiries, resolving concerns, and ensuring overall satisfaction.
• Train and mentor new staff members, providing guidance on service standards, menu knowledge, and guest interaction.
• Monitor service quality and ensure adherence to established standards, addressing any inconsistencies or issues promptly.
• Oversee inventory levels for linens, silverware, glassware, and other service supplies, ensuring adequate stock and minimizing waste.
• Facilitate effective communication between the service team and the kitchen staff to ensure smooth service flow.
• Assist with scheduling, reporting, and other administrative tasks as needed.

Qualifications:

• At least 25 years old
• Can speak English well, and Arabic (preferred)
• Minimum of 3 years of experience in a fine dining or upscale restaurant environment, with at least 1 year in a leadership role.
• Excellent leadership and communication skills, strong organizational and problem-solving abilities, ability to work under pressure and multitask, and a passion for providing exceptional service.
• In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

Job Type: Full-time

Pay: QAR3,500.00 - QAR5,000.00 per month

Application Question(s):

• In which city and country are you currently located?
• From which country are you? (Nationality)
• What is your age now?
• How tall are you? / What is your height?
• Did you work in a fine dining restaurant before? If yes, for how many years?
• Are you willing to be assigned in our newly opened restaurant in Riyadh, Saudi Arabia? Yes or No?
• If you are selected for this role, after how many days can you join our company?
• Have your read and confirm the job description and salary details that we mentioned for this role? Yes or No?