Luxury Sales Associate

Who we are:

Aroma360 crafts premium scent experiences for homes and businesses worldwide. In Dubai we serve a discerning, luxury-minded clientele — our in-store experience must reflect the same elegance and attention to detail as the products we deliver.

As an Aroma360 Luxury Sales Consultant you are a confident brand ambassador who delivers personalized, appointment-level service, builds long-term client relationships and consistently exceeds sales KPIs. This role focuses on high-ticket sales— you will close paid-in-full sales, and curate client experiences that reflect our premium positioning.

Key responsibilities

• Act as an Aroma360 ambassador: welcome clients, deliver a curated consultative experience and manage follow-ups and appointments.
• Achieve and exceed individual and boutique sales targets and KPIs; accurately track performance and pipeline.
• Manage high-value transactions and contracts (closing paid-in-full sales, structuring monthly/recurring agreements).
• Develop and maintain a client book; proactively prospect, convert and reactivate clients.
• Maintain immaculate boutique standards — grooming, visual merchandising and adherence to Aroma360 presentation guidelines.
• Collaborate with the team to execute store initiatives, events and clienteling campaigns.
• Stay product-expert: advise on scent solutions, technical setup and aftercare to ensure complete client satisfaction.
• Flexible to work retail hours including evenings, weekends and UAE public holidays.

Candidate profile

• Proven luxury/high-ticket retail or B2C contract sales experience (3+ years preferred), ideally within premium lifestyle, fragrance, home or experiential retail.
• Demonstrable track record of closing large paid-in-full sales and selling contracts.
• Outstanding interpersonal, negotiation and clienteling skills.
• Professional presentation and a service-first mindset — impeccable grooming and boutique conduct.
• Fluent in English; Arabic, Russian or another additional language is a strong advantage.
• UAE work authorization and/or visa sponsorship will be provided.

Compensation & benefits

• 96,000 AED yearly base salary plus performance-based commission.
• Health insurance compliant with UAE labor standards; visa sponsorship where applicable.
• Employee discount on Aroma360 products, opportunities for professional development and career progression within the region.
• Structured onboarding and coaching to align with luxury retail best practices.

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.