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Maintenance Manager
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Responsibilities
- Develop and implement a comprehensive maintenance strategy aligned with organizational goals, ensuring optimal equipment and facility performance.
- Partner with client representatives to establish clear Service Level Agreements (SLAs) that define expectations for maintenance activities, response times, and service delivery.
- Provide direct leadership and oversight to maintenance teams, ensuring timely and efficient completion of preventive, corrective, and emergency maintenance tasks.
- Collaborate with planning and operations teams to establish prioritized maintenance schedules that maximize equipment uptime and minimize operational disruptions.
- Analyze maintenance data, identify trends, and generate reports to assess program effectiveness and identify opportunities for continuous improvement.
- Develop and maintain maintenance budgets, monitor costs, and implement cost-saving initiatives to improve efficiency and achieve budgetary targets.
- Collaborate with procurement and warehousing to ensure timely resupply of consumables and fast-moving inventory items required for routine maintenance activities.
- Establish and manage a 24/7 maintenance response and repair organization, including defining escalation procedures and response protocols.
- Identify and coordinate training needs for maintenance personnel, ensuring all staff possess the necessary skills and knowledge to perform their duties safely and effectively.
- Ensure all maintenance activities adhere to health, safety, and environmental (HSE) regulations and company standards. Contribute to the development and implementation of quality management systems.
- Develop and manage protocols for planning, executing, and overseeing equipment upgrades and facility refurbishments.
- Oversee the execution of the division's 24-hour on-call rotation, ensuring response times meet established company expectations.
- Maintain positive customer relationships and address any maintenance-related concerns to ensure customer satisfaction.
- Bachelor of Engineering / Facility Management or equivalent
- 15+ years of combined experience in mechanical, electrical, and plumbing (MEP) systems.
- minimum of 10 years in project management or maintenance and repair leadership within a large organization.
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