Maintenance Staff.

Keeping our hotel running smoothly is vital to our guest’s experience. As Maintenance, you will work with regional maintenance to keep everything looking sharp and running like clockwork work. From simple repairs to forward thinking for the next day, you will approach every task with devotion and pride.

Knowledge, Skills and Ability

➢ Must be able to multi-task effectively in a busy office and public atmosphere.

➢ Must read, understand and adhere to the Employee Handbook. Must be able to follow policy and perform to enhance professionalism and appearance in the work place.

➢ Must be able to work alone as well as being a team player to reach the team’s goals.

➢ Must successfully complete education related to assigned duties and role.

Primary Duties and Responsibilities

➢ Know and be able to execute Emergency Procedures.

➢ Practice safety standards at all times and keep the property safe for guests and fellow employees.

➢ Know and follow lock out tag out procedures.

➢ Report any injuries or unsafe conditions to management.

➢ Report defective equipment to management immediately.

➢ Respond to all radio calls in a timely manner.

➢ Follow proper use of approved chemicals and accurately label chemical containers. Always use gloves and goggles when handling chemicals.

➢ Have a thorough knowledge of emergency procedures and ensure staff responses appropriately in the event of an emergency. Assist in an Emergency when necessary.

➢ Understand housekeeping’s deep clean procedures and work closely with Housekeeping to maintain room repairs.

➢ Deliver on Exceptional Guest Service

o Greet every guest with a smile at 10 feet and a verbal greeting at 5 feet.

o Know and live the mission and values of the hotel brand and company.

o Maintain a friendly and helpful attitude at all times.

o Apply appropriate problem handling method(s) to quickly and efficiently resolve any guest issues.

o Communicate with co-workers in all departments to meet needs of guests.

➢ Effectively operate and maintain the hotel equipment related to daily tasks

o Ensure that all equipment is properly maintained and secured.

o Must be capable of operating hand and power tools.

o Read and interpret blueprints, schematics, specifications and operating instructions. o Maintain fire panel and ensure required training/ drills are completed.

o Must be able to dismantle equipment and install replacement parts.

o Maintain and sharpen equipment; including refilling gas and oil.

➢ Maintain Grounds.

o Snow removal, salt spreading, picking up litter, raking, bagging and burning of leaves, cleaning of drainage ditches and culverts, and sprinkler system as required.

o Plant, fertilize, water, use herbicides and insecticides to maintain grass, flowers, trees and shrubs.

o Mow grass; trim and edge around walks, flowerbeds and walls; prune shrubs; shape trees to improve growth and remove damaged leaves, branches, and twigs.

➢ Must maintain acceptable inspection grades and brand audit score.

➢ Make repairs to masonry, woodwork and furnishings; patch or replace drywall; paint; lay flooring (linoleum, tile, carpet, etc.); install wallpaper; and clean and repair PTAC units

➢ May bend/cut conduit pipe, wire and drill holes in walls, floors and ceiling for connections; clean

➢ clogged drains and replace plumbing fixtures; connect water supplies and drainage pipelines and perform simple wiring and maintenance repair.

➢ Record daily checklist, meter readings, pool and spa readings, temperature logs, and forward logs (if applicable).

o Properly train staff members on pool chemicals and daily testing procedures.

➢ Complete all assigned PM’s (preventative maintenance) to brand standards.

➢ Maintain a clean and orderly work area in accordance with hotel standards

➢ Maintain MSDS Sheets in accordance with OSHA.

➢ Ensure security and confidentiality of all guest and hotel information and material.

➢ Practice energy conservation at all times.

➢ Know location of all guestrooms and meeting room(s) throughout the hotel.

➢ Maintain relationship and expectations of all third party contractors

➢ Must successfully complete education related to assigned duties and role.

➢ Be a Team Player

o Work as part of the team and communicate with other departments and managers per hotel procedures to ensure excellent quality and service.

o Assist with deep cleaning projects.

➢ Complete shift work checklist as assigned.

➢ Complete Person-In-Charge responsibilities, as needed.

➢ Other duties as assigned.

Working Conditions

Public, business atmosphere, with responsibilities both in and outside the building. Lifting and carrying up to 10 lbs. may occur and with assistance, moving up to 50 lbs. Must be able to sit and stand for long periods of time.

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person