Maintenance Technician - HVAC

The MST Technician - HVAC / HVAC Technician is responsible for performing preventative and corrective maintenance, resolving technical issues, and handling emergency HVAC situations in assigned properties. The role ensures high-quality service delivery, compliance with safety standards, and operational efficiency.

Key Responsibilities:

• Diagnose, analyze, and repair HVAC (Heating, Ventilation, and Air Conditioning) systems at assigned sites.
• Conduct preventive and corrective maintenance for HVAC equipment such as water chillers, VRV (Variable Refrigerant Volume) systems, rooftop units, and related systems as per schedules.
• Attend and resolve HVAC-related emergencies, including on-call duties.
• Identify opportunities for improvement and recommend technical enhancements to the Operations Manager.
• Supervise preventive and corrective HVAC maintenance activities carried out by the Maintenance Team.
• Provide technical support and training to Operations and Maintenance staff.
• Maintain accurate records of emergency responses, completed tasks, equipment repairs, and required spare parts/tools.
• Ensure compliance with health and safety standards across all maintenance activities.
• Perform additional duties as directed by the Line Manager.

Education
Qualifications and Experience:

• Diploma or professional certification in HVAC Systems.
• Valid UAE Driver's License.
• Health and Safety certification preferred.

Experience

• Minimum of 6 years' experience as an HVAC Technician in property management, facilities management, or building maintenance environments.
• Strong knowledge of HVAC installations, VRV systems, chillers, rooftop units, and related systems.
• Broad technical expertise and adaptability across various HVAC systems.

Knowledge and Skills:

• HVAC technical installations and systems.
• Advanced HVAC control systems.
• General mechanical systems knowledge and troubleshooting.

Skills:

• Strong teamwork and organizational abilities with effective interaction across technical staff.
• Proactive approach with ability to anticipate maintenance needs.
• Strong interpersonal communication and collaboration.
• Ability to resolve complex HVAC issues independently and under pressure.

Core Competencies:

• Initiative - Proactive in identifying and resolving HVAC issues.
• Analytical & Logical Thinking - Strong diagnostic and troubleshooting skills.
• Conceptual Thinking - Applies technical concepts effectively.
• Decisiveness - Acts quickly and effectively in emergencies.
• Information Seeking - Identifies problems and ensures resolution.
• Teamwork - Works collaboratively with technical and maintenance staff.
• Organization Commitment - Adheres to company procedures and values.
• Self-Confidence - Demonstrates assurance in technical expertise.

Key Performance Indicators (KPIs):

• Timely completion of assigned maintenance and emergency HVAC tasks.
• Accurate and on-time completion of reports and documentation.
• Full compliance with health and safety standards.
• Completion of preventive and corrective maintenance tasks within designated timeframes.

Job Challenges:

• Working independently under high-pressure situations.
• Managing and resolving complex technical HVAC issues.
• Balancing proactive maintenance with urgent client and operational demands.