Mall Manager

The Mall Manager will be responsible for the full operational, financial, and tenant management performance of the mall. The role requires strong leadership, hands-on supervision, and the ability to maximize occupancy and profitability while maintaining excellent service standards.

Key Responsibilities1️ Operations & Facility Management

• Oversee daily mall operations (security, cleaning, maintenance).
• Conduct regular inspections of common areas and retail units.
• Ensure compliance with safety regulations and local authority requirements.
• Coordinate preventive and corrective maintenance activities.
• Monitor service providers and vendor performance.

Leasing & Tenant Management

• Maintain strong relationships with tenants.
• Follow up on rent collection and outstanding payments.
• Support leasing activities to improve occupancy rates.
• Handle tenant complaints and resolve operational issues within SLA timelines.
• Coordinate move-in / move-out procedures.

Financial & Reporting

• Monitor mall revenue, service charges, and operational costs.
• Prepare monthly performance reports (occupancy, arrears, footfall, maintenance).
• Ensure cost control while maintaining service quality.
• Work closely with finance team for accurate billing and collections.

Marketing & Growth

• Support marketing initiatives to increase footfall.
• Coordinate seasonal promotions and small-scale mall events.
• Identify new income opportunities (kiosks, advertising spaces, unused areas).

Compliance & Documentation

• Ensure all leases are registered (Ejar when applicable).
• Maintain updated tenant documentation and contracts.
• Ensure regulatory compliance and reporting standards.

Job Type: Full-time

Language:

• English (Required)

Location:

• Al-Kharj (Required)