Manager - Business Development

Job Purpose:

Business development lead is an executive responsible for guiding the strategic direction and execution of teams that support the organization's commercial capabilities. This role enhances revenue effectiveness by establishing measurable processes to improve efficiency in commercial execution and setting growth objectives. Business development lead works closely with the sales, customer success, customer service, marketing and finance teams to develop strategies, implement performance metrics, design and deliver enablement and training programs, and ensure alignment across all sales channels. This position oversees all aspects of commercial execution and go-to-market (GTM) operations, ensuring that revenue-generating teams have the necessary resources and technology to effectively engage with customers and drive the organization's revenue grow.

Main Tasks & Accountabilities:

• Collaborates with sales and commercial leadership to achieve growth goals, aligning go-to-market strategies across acquisition, utilization, and retention.
• Builds strong relationships with stakeholders and facilitates commercial council meetings to review reports, track insights, prioritize demands, and approve enterprise data definitions.
• Leads revenue generation, including strategy, process optimization, technology, territory planning, commission plans, lead-to-deal processes, proposals, and sales enablement.
• Supports bookings and revenue growth by providing data insights to improve win rates, expand the client base, and enhance sales processes.
• Defines key metrics and dashboards, leading sales force reporting and implementing data analysis best practices to boost productivity.
• Ensures data integrity in CRM and other tools, providing analytical insights for confident decision-making.
• Develops and deploys data insights and visualizations, connecting product, marketing, and sales through the customer journey.
• Provides analysis to support key decisions and aids sales leadership in understanding pipeline, forecasts, and KPIs.
• Leads projects on customer health, process refinement, systems implementation, and data infrastructure.
• Drives revenue strategies across customer segments, ensuring efficient and aligned sales, marketing, and customer experience processes.
• Integrates planning, forecasting, and budgeting with other firm processes.
• Proposes and executes new revenue models for products and features, leading new development requests.
• Designs and implements global training programs for sales and go-to-market teams, focusing on client expansion and retention.

Qualifications:

• A bachelor’s or master’s degree in business administration, marketing, finance, or a related field, or equivalent work experience. Additional education in data analytics and technology disciplines is desirable.

Work Experience:

• Strategy and management consulting experience is a plus.
• Over 8 years of experience in sales operations, marketing operations, strategy, or sales leadership within B2B environments.
• At least five years of progressive leadership experience, successfully leading cross-functional teams and enterprise-wide programs, and effectively influencing across the organization in complex contexts.
• Experience in analysing marketing, sales, and customer data.

Knowledge & Skills:

• Results orientation
• Business enterprise knowledge
• Innovation management
• Strategic thinking
• Demonstrated ability to develop a scalable RevOps strategy for large companies.