Manager - Chains

About the company:

At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.

As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We’re united by a bold vision:

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond. Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the role:

The ideal candidate will lead the commercial performance, feed efficiency, and content activation of a defined subset of the global and regional hotel-chain portfolio. Beyond rate strategy and distribution, the candidate’s focus will be on optimizing feed quality, mapping rate plans, activating properties based on demand signals, and ensuring accurate content delivery across all sales channels (OTA, TMC, DMC, B2B, retail, call center, WhatsApp). Their mission will be to maximize revenue, profitability, and operational efficiency for the assigned chains.

Responsibilities:

• Portfolio Planning & Growth: Develop and execute commercial plans for assigned hotel chains, targeting revenue growth, margin expansion, and market share gains. Identify high-potential properties and seasonal promotions; build go-to-market roadmaps.
• Contract Negotiation & Rate Strategy: Lead negotiations: net rates, BAR parity, allotments, and cancellation terms. Design differentiated rate plans (volume rebates, loyalty tiers) to optimize mix across channels.
• Feed Optimization & Activation: Audit and enhance inbound feed data: map disparate rate plans to internal structures and troubleshoot mapping errors. Activate new properties and rate plans in the feed based on real-time demand signals, working with supply and technical teams. Implement automated workflows to onboard emergent properties into the platform with minimal latency.
• Channel & Distribution Optimization: Tailor channel-specific strategies: premium net rates for TMCs, flash promotions for retail, dynamic packaging via API. Ensure rate/availability accuracy by collaborating with Channel Managers and Technical Account Managers.
• Revenue & Profitability Analysis: Monitor RevPAR, ADR, occupancy, and yield weekly; perform variance analyses. Provide insights to BI and Product teams to refine forecasting models and distribution algorithms.
• Stakeholder & Relationship Management: Be the primary commercial liaison to hotel-chain executives, Revenue Managers, and Procurement. Collaborate with Sales, BD, and Account Management on upsell, cross-sell, and renewal strategies.
• Performance Monitoring & Reporting: Produce monthly P&L and portfolio health dashboards. Lead Quarterly Business Reviews (QBRs) with key chains on performance and co-marketing plans.
• Process Improvement & Innovation: Automate rate-loading, contract tracking, and feed reconciliation. Pilot AI-driven yield and feed-quality tools to enhance accuracy and speed.
• Promotions & Marketing Fund Management: Collaborate with hotel chains to design and execute promotional campaigns (e.g., flash sales, seasonal packages).Negotiate and secure marketing development funds (MDF) and co-op advertising budgets.

Profile Requirements:

• Education: Bachelor’s in business, Hospitality, or related field; MBA preferred.
• 5+ years in hotel commercial, distribution management, or partnerships at OTA/TMC/DMC or global hotel chain.
• Proven track record in feed optimization, rate-plan mapping, and real-time property activation.
• Technical & Analytical: Proficiency with RMS/PMS, Channel Managers and Switches (e.g., DerbySoft, Synxis, SiteMinder), API-driven feeds, and Excel/SQL for ad-hoc analyses. Familiarity with API testing tools and basic scripting is a plus.
• Deep understanding of MENA market dynamics, global chains portfolio, and multichannel
• Soft Skills: Strong negotiation, stakeholder management, and data-driven decision-making. Strategic thinker with a bias for automation and continuous improvement.

Being you @ Almosafer:

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.